You Should Know Podcast Por WRKdefined arte de portada

You Should Know

You Should Know

De: WRKdefined
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 "You Should Know," a podcast delving into pivotal leadership challenges in the workplace. With broad topics, it engages anyone invested in the evolving world of work. Join us as we unravel workplace dynamics. Proudly brought to you by WRKdefined with hosts William Tincup and Ryan Leary.All rights reserved by WRKdefined Economía Gestión Gestión y Liderazgo Política y Gobierno
Episodios
  • Is HR Dead Weight or Your Secret Weapon? Lila Nazef from Neocase on Leadership, and Why Onboarding Is Broken

    Is HR Dead Weight or Your Secret Weapon? Lila Nazef from Neocase on Leadership, and Why Onboarding Is Broken
    Jul 15 2025
    Long COVID might not be top of mind for execs, but its lingering effects tell us everything we need to know about experience in your organization. In this episode we speak with Lila Nazef, VP of Sales and Marketing at Neocase on why HR still isn’t working, how onboarding sets the tone for everything, and what leaders miss when they treat people ops like admin. There’s a real shift happening—from tactical HR to experience-first org design—and companies that miss it will lose the talent war. We dig in on HR experience design, the blurred lines between sales and marketing, leadership mindset shifts, and why technology isn’t the enemy—it’s the excuse. If you’re tired of reactive HR, this episode brings the fire (and a few hard truths). Key Takeaways ➡ ➡ HR still operates like a silo, disconnected from brand and revenue. ➡ Sales = the hunt. Marketing = the ecosystem. Most confuse the two. ➡ Poor onboarding breaks trust before it even starts. ➡ Tech should enhance—not replace—human connection. ➡ The Chief Experience Officer isn’t optional anymore. ➡ Most orgs don’t know how their people feel—that’s the real gap. ➡ Experience isn’t fluffy—it’s a measurable competitive advantage. ➡ Communication is still HR’s biggest blind spot. ➡ Mistakes fuel innovation if leaders stop punishing them. ➡ HR needs a rebrand—from policy enforcer to strategic driver. ➡ You can’t fix broken culture with a tech stack. Chapters 00:00 The Lingering Effects of COVID-19 02:56 Exploring the Value of Organs and Skin 05:57 The Importance of Employee Experience 08:57 Sales vs. Marketing: A Passion for the Hunt 11:57 The Broken HR Experience 14:55 Defining HR Experience and Its Impact 19:49 Seamless Employee Experience 22:02 The Role of Chief Experience Officer 25:48 Transforming HR from Cost Center to Revenue Driver 28:25 Balancing Technology and Human Touch 36:04 Creating Competitive Advantage through Employee Experience 43:41 Embracing Mistakes as a Path to Innovation Connect with our guest: Lila Nazef VP of Sales and Marketing at Neocase: https://www.linkedin.com/in/lila-nazef-hrtech/ Connect with us William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    43 m
  • Skills vs. Potential: What Really Matters When Hiring with Randi Seran, VP of People, workrise

    Skills vs. Potential: What Really Matters When Hiring with Randi Seran, VP of People, workrise
    Jun 24 2025
    How do you spot and support high-potential talent before they burn out or walk out? Randi Seran, VP of People at workrise talks about the often-missed signals of employee appreciation, why recognition isn't one-size-fits-all, and how resilience is quietly replacing potential as the new hiring metric. We unpack her hiring playbook and explain why top performers aren’t always your future leaders. Key Takeaways ➡ High potential employees often feel invisible—despite outsized contributions ➡ Not all top performers are high potentials, and that distinction matters ➡ Recognition must be personalized—some want the spotlight, others want quiet acknowledgment ➡ Many high potentials don’t self-identify, making them easy to miss without career promoters ➡ Hiring for potential means looking for passion, curiosity, and discipline—not just a résumé ➡ Resilience is becoming the most valuable trait in today’s talent landscape ➡ Communication is the foundation of trust, especially during change ➡ Feeling undervalued can derail even your most committed employees ➡ Behavioral interview questions reveal more than credentials ever will ➡ A clear, consistent hiring process helps uncover what resumes can't Chapters 00:00 — Who is Randi Seran, VP of People at workrise 03:13 — Understanding High Potential Employees 05:54 — The Impact of Recognition and Appreciation 08:57 — Differentiating High Performers and High Potentials 12:09 — Hiring for Potential vs. Skills 15:00 — The Importance of Resilience in the Workplace 17:58 — Building Trust Through Communication 20:57 — Personal Experiences of Feeling Undervalued 23:56 — Randi's Ideal Hiring Process Connect with our guest: Randi Seran, VP of People at workrise: https://www.linkedin.com/in/randi-seran-sphr-4239682 Connect with us William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠ Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠ Connect with WRKdefined on your favorite social network Site: ⁠http://www.wrkdefined.com⁠ TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠ LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠ Facebook: ⁠https://www.facebook.com/WRKdefined/⁠ Twitter (X): ⁠https://twitter.com/WRKdefined⁠ Substack: ⁠https://wrkdefined.substack.com/⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    31 m
  • Why Gen Z Thinks Your Feedback Sucks (and Boomers Are Still Confused)

    Why Gen Z Thinks Your Feedback Sucks (and Boomers Are Still Confused)
    May 20 2025
    Think Gen Z is lazy? Boomers are outdated? Millennials are just avocado toast addicts? Megan Grace joins the mic to demolish generational clichés and decode what actually matters in workplace culture. We dive into the mindset gaps that spark friction, miscommunication, and eye-rolls across generations—and how leaders can stop biffing the feedback game. In this episode we unpack Megan’s new book, “Generations in the World of Work,” with no-fluff takes on work-life balance, retirement myths, and why the 19-year-old brain is your HR wild card. If your idea of communication is still email only… buckle up. Key Takeaways: ➡ Megan Grace’s book was a year-and-a-half-long deep dive into workplace generations ➡ Gen Z wants flexibility, not just foosball tables and slogans ➡ Feedback needs a remix—tailor it or tank morale ➡ The 19-year-old brain is still baking—context matters ➡ Retirement is already on Gen Z’s radar (wild, right?) ➡ Boomers and Gen Z view work-life balance like two different planets ➡ Email ≠ communication—set expectations or brace for chaos ➡ Collaboration across generations = workplace gold ➡ Identity formation in young professionals is key to better management ➡ “It’s a sandbox”—test, play, iterate—don’t assume one-size-fits-all culture ➡ Workplace culture shifts fast—your old playbook is outdated Timestamps: 00:00 – Who is Meghan Grace? 01:16 – The Journey of Writing a Book 04:06 – Generational Dynamics in the Workplace 07:19 – Understanding Generational Mindsets 10:11 – The 19-Year-Old Brain and Identity Development 13:22 – Inter-Generational Relationships and Motivations 16:12 – Work-Life Balance Across Generations 16:48 – Generational Perspectives on Work Culture 18:53 – Understanding Workplace Dynamics Across Generations 20:18 – Bridging Communication Gaps Between Generations 23:33 – The Importance of Empathy in Workplace Relationships 26:54 – Navigating Job Expectations and Generational Differences 28:01 – Feedback: A Generational Divide 37:37 – Retirement Perspectives Across Generations Connect with Meghan Grace: Website: https://www.meghanmgrace.com/ #GenZ Podcast: https://www.meghanmgrace.com/podcast Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with us on social: Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    44 m
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