Working with Difficult People

Do you have resistant administrators, teachers or staff in your school or district? If you do, then you have experienced the impact of this resistance on the culture of your school or district, including, but not limited to, resentment, retaliation, lower morale, and lack of progress toward goals. In this conversation, Jerry will speak with us about how to work with those who may be creating resistance in your organization. He will highlight the invisible forces at work in every relationship, techniques to uncover these forces, tested strategies for winning over difficult people, and strategies to prevent trouble from happening in the first place.