Thank you for listening

Stay connected with us:

• Facebook: facebook.com/cbamhomes
• Instagram: instagram.com/cbamhomes
• Twitter: twitter.com/cbamhomes
• LinkedIn: linkedin.com/company/cbamhomes

Visit our website:

• cbamhomes.com

Interested in a career in real estate?

• Join our team: careers.cbamhomes.com

Need to get licensed?

• New York Real Estate Salesperson Classes: resnys.com/77-hr-new-york-real-estate-salesperson-classes-cb/

In this episode of Work Hard, Play Hard, and Give Back – A Real Estate Podcast, host Michael Litzner sits down with Lyndsey Gallagher, Chief Financial Officer of Coldwell Banker American Homes, to talk about what it’s really like leading in a family-run company that’s been growing strong for nearly four decades.

Lyndsey shares how she went from answering phones in the office as a teenager to managing the financial operations that power more than 1,000 agents and 100 employees. She talks about building faster, smarter systems that help agents get paid in hours, not weeks, her legendary “Croatia yacht” story, and how compassion, culture, and community remain at the heart of the Gallagher legacy.

You’ll hear about:

• How family values still guide a modern, fast-moving brokerage
• The systems and mindset behind same-day commission payouts
• Balancing business, leadership, and life
• The ongoing impact of the Heart of American Homes Foundation
• And, of course, the “Drop the Mike” moment you don’t want to miss

👉 Like and subscribe for more inspiring conversations from leaders who work hard, play hard, and give back.

Thank you for listening

Stay connected with us:

• Facebook: facebook.com/cbamhomes
• Instagram: instagram.com/cbamhomes
• Twitter: twitter.com/cbamhomes
• LinkedIn: linkedin.com/company/cbamhomes

Visit our website:

• cbamhomes.com

Interested in a career in real estate?

• Join our team: careers.cbamhomes.com

Need to get licensed?

• New York Real Estate Salesperson Classes: resnys.com/77-hr-new-york-real-estate-salesperson-classes-cb/

Meet Richie Krug Jr. & Taleen Krug, the husband-and-wife powerhouse behind the RTK Realty Group at Coldwell Banker American Homes (East Meadow). In this episode, Mike digs into the exact habits and systems that fuel their growth: color-coded shared calendars, rigorous CRM discipline, clear “ops vs. outreach” roles, and a content-first social strategy that actually converts.

We also get personal—raising kids, phone-free dinners, pickleball, and how community service (Trunk-or-Treat, food drives, cleanups) became part of their family DNA. If you’re stuck between “individual agent” and “building a team,” or you’re trying to balance work and life without dropping the ball, this one’s for you.

What you’ll learn

• The “calendar or it doesn’t exist” operating system for busy teams
• When to expand services (property management!) and when to refer out
• Social media that works: daily posting, video/reels, and human content mix
• AI as a team member: content, emails, and time saved—without copy/paste traps
• Community service as brand, culture, and the next-gen lesson

Thank you for listening

Stay connected with us:

• Facebook: facebook.com/cbamhomes
• Instagram: instagram.com/cbamhomes
• Twitter: twitter.com/cbamhomes
• LinkedIn: linkedin.com/company/cbamhomes

Visit our website:

• cbamhomes.com

Interested in a career in real estate?

• Join our team: careers.cbamhomes.com

Need to get licensed?

• New York Real Estate Salesperson Classes: resnys.com/77-hr-new-york-real-estate-salesperson-classes-cb/