Sue Bethanis hosts Dr. Joel Salinas, a Harvard-trained behavioral neurologist and Founder and Chief Medical Officer of Isaac Health, a telehealth platform focused on brain health and dementia care. Dr. Salinas serves as Clinical Associate Professor of Neurology at the New York University Grossman School of Medicine and previously held faculty positions at Harvard Medical School and Massachusetts General Hospital. He is a nationally recognized expert in brain health with over 40 academic publications and contributions to eight books in neurology.

Sue and Joel discuss his latest book Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In, co-authored with Robert Bordone. Key topics include:

• The neuroscience behind conflict and our brain’s default threat response patterns
• The three-step framework for developing conflict resilience: Name, Explore, and Commit
• How to build “conflict tolerance” through recognition and holding capacity
• Practical strategies for workplace conflicts, including handling difficult colleagues and power dynamics
• The role of synesthesia and mirror-touch experiences in understanding empathy and human connection
• Building organizational cultures that embrace healthy disagreement

Sue Bethanis hosts Matt Kohut, founding partner of KNP Communications, who has prepared CEOs, elected officials, entrepreneurs, ambassadors, scientists, and best-selling authors for events ranging from television appearances to board meetings to TED Talks. He is the author of Speaking Out: New Rules for Business Leadership Communication and co-author of The Smart Mission: NASA's Lessons for Managing Knowledge, People, and Projects and Compelling People: The Hidden Qualities that Make Us Influential.

Sue Bethanis hosts Matthew Dixon, a Founding Partner of DCM Insights and leading expert in business development and client experience. Matt is the co-author of the groundbreaking book The Activator Advantage: What Today's Rainmakers Do Differently, which reveals why traditional business development approaches are failing in professional services.

Sue and Matt explore:

• The dramatic shift in client loyalty within professional services
• The five distinct business development profiles Matt's research identified among nearly 3,000 partners: Experts, Confidants, Debaters, Realists, and Activators
• The three pillars of the Activator approach and why this approach fosters longer-lasting, more engaged professional relationships, and shields them from unpredictable client-buying behaviors