Why Traditional Customer Data Is Dead—The New Playbook for Retail Success with Russ Hawkins

In this episode of Food Tech Talk: Supply Chain Insights from Farm to Fork, host Lydia Adams sits down with Russ Hawkins, President and CEO of Agilence Inc., to explore how businesses can leverage data analytics, AI, and automation while maintaining exceptional customer experiences. From managing multiple delivery platforms to implementing AI solutions, Russ shares invaluable insights on turning data into actionable business intelligence. Whether you're looking to improve operational efficiency, reduce loss, or enhance customer satisfaction, this conversation offers practical strategies for staying competitive in today's rapidly evolving retail and restaurant landscape. 🌱 Introducing AskReg by Trustwell – Your AI-Powered Regulatory Assistant. From food safety to nutritional labeling, get fast, accurate answers backed by verified sources — across the U.S., Canada, EU, and more. Just $299/year – and get 25% off with code PODCAST25. To claim your discount, visit AskReg AI Software Options | Trustwell