Why Tech is Making us Worse Listeners—and How to Fix It (ft. author Emily Kasriel)

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In a time when shouting often drowns out speaking, Emily Kasriel wants us to rediscover a fading superpower: the ability to truly listen. Drawing on her experience as a longtime BBC journalist, mediator, and executive coach, Emily joins FUTUREPROOF. to discuss her new book Deep Listening, a transformative guide for better conversations, stronger relationships, and healthier communities.

We explore her eight-step method for listening with intention, how to defuse conflict without giving up your values, and why silence, curiosity, and discomfort are the keys to unlocking connection. Whether you're navigating workplace dynamics, political disagreements, or parenting in the digital age, this episode is a roadmap for showing up—and tuning in—more fully.

Topics Discussed:

• How to listen to someone you fundamentally disagree with
• What deep listening looks like in a leadership or corporate setting
• The role of silence and curiosity in difficult conversations
• How deep listening builds trust, reduces burnout, and strengthens teams
• Tactics for navigating polarized environments with empathy

Resources:

• Deep Listening: Transform Your Relationships with Family, Friends and Foes by Emily Kasriel
• Learn more at EmilyKasriel.com
• Follow Emily on LinkedIn