• Why Should I Care – How Blockchain is going to change the future of Customer Service Support

  • May 30 2019
  • Duración: 30 m
  • Podcast

Why Should I Care – How Blockchain is going to change the future of Customer Service Support

Escúchala gratis

Ver detalles del espectáculo

  • Resumen

  • Welcome to the latest episode of Customer Driven with Chad McDaniel! Our episode this week features Jerry Leisure, VP of Customer Success with Forte Labs. Jerry has been in the Customer Service Leadership space for over 20 years and moved into the gaming space in 2016 with Kabam. Jerry has since joined Forte Labs, a platform company in the gaming space that allows game developers to easily utilize the security of blockchain technology.  

    In this episode, Chad and Jerry discuss:

    • Advantages of blockchain technology in online security and transactions
    • Emerging trends in the Customer Service world in regard to the implementation of Blockchain tech
    • The company’s B2B and B2C support models and how the gig economy and artificial intelligence are both factoring into those structures
    • The future of Customer Experience and what keeps Jerry up at night

    Please be sure to rate and subscribe on Apple Podcasts, Stitcher and Spotify!
    Más Menos
Más Menos
adbl_web_global_use_to_activate_webcro805_stickypopup

Lo que los oyentes dicen sobre Why Should I Care – How Blockchain is going to change the future of Customer Service Support

Calificaciones medias de los clientes

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.

Reseñas de Audible.com

Opiniones de Amazon
No hay comentarios disponibles