Why “It Works” Is Often the Most Dangerous Phrase in Product Design

This story was originally published on HackerNoon at: https://hackernoon.com/why-it-works-is-often-the-most-dangerous-phrase-in-product-design.
Why products stagnate after launch—and how usability evolution, not new features, determines whether software stays relevant over time.
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Products are invented to solve needs, but they stay relevant only when teams continuously evolve usability—revisiting old features, removing outdated constraints, and refining designs based on real user behavior.