Where Engagement Fits In the Experience Equation

Disruptors see engagement as a leading indicator to revenue. So why does it feel so hard to execute sometimes? Join host Stephanie Douglass as she dives deep on engagement strategies.

1. We go out to the public and ask them what they think about when they hear the term "brand engagement"
2. MDRG’s Maggie Conley goes Outside the Echo Chamber to discuss how health systems can push the envelope and differentiate themselves
3. Marshall Schoenthal and Jason Hamrick from Phase2 give their take on engagement in digital channels

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