When “That’s Not My Job” Costs You the Job

In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy sit down with Chris Bower, CEO of Endurance Federal Credit Union, for a candid, straight-shooting conversation about what it really takes to lead well.

Chris opens up about his leadership evolution, from a task-first, empathy-later mindset to recognizing that truly effective leadership means caring about the whole person. He shares lessons learned the hard way, the value of embracing responsibility early in your career, and why young professionals should stop waiting for permission to grow.

What’s inside:

• The difference between entitlement and engagement
• How empathy became a non-negotiable leadership skill
• Why difficult conversations are career-critical
• Advice for emerging leaders who want to stand out
• A sneak peek at C.A.R.L., the AI leadership assistant built to help you ask for promotions with strategy, not stress

This is the kind of episode that might make you rethink how you lead and how you show up.

Hear real-time stories from leaders confessing their most crucial or recent "UH-OH" experiences in business. Learn what their "UH-OH" cost them, steps they took to fix it, and how they planned not to "do that one" again. Hosted by Dr. Troy and Ben-Jamin Toy.

Check this out: https://www.thecohesiveleader.com/Community