When Operations Meet Intelligence: The Future of Freight

In this episode of The Logic of AI Magic, I sit down with Paul Plunkett, Managing Director at Get Freighted, to explore how AI is reshaping global logistics and freight operations.

From real-time shipment visibility to operational efficiency, we unpack where automation genuinely creates value — and where human judgment and complexity still win. Paul shares practical insights from the front lines of international freight forwarding, including air freight, interstate logistics, and specialized services like wine shipping.

We discuss how supply chain systems can be designed to be not just intelligent, but dependable — and what it actually takes to implement AI in infrastructure that keeps the world moving.

This is a grounded conversation about AI beyond the hype — focused on resilience, trust, and real-world execution in global logistics.