What to do with hostile or confrontational questions from the audience

In this episode, panel expert Kristin Arnold shares how moderators can confidently handle hostile, aggressive, or confrontational audience questions. Rather than getting flustered, Kristin recommends staying calm, acknowledging the concern, and reframing the question into something constructive the panel can address. She also explains when to set boundaries, redirect unproductive energy, or intervene to protect the panelists and the audience experience. With the right techniques, even challenging moments can lead to clarity, insight, and meaningful dialogue. Learn more here.