What is it like to work in a hotel in Korea? with Leon Shin&Jae Wook Lee

The hospitality industry was one of the hardest hit by the COVID19 pandemic. Now that hotels are getting back on their feet, they rely more than ever on making a greet impression on visitors who are forming new travel experiences. How do they do this? With excellent staff, of course. The executive chef and the converge manager of one of Gwangju’s finest hotels explain their training and job experience, how they entered the industry, and how they deal with different challenges in their roles at the hotel.