What You Say Matters: Elevated Communication for Stronger Teams & Patient Trust

If communication is a “soft skill,” it’s also the hard truth behind great leadership and patient trust.

In this powerful episode of Growing Your Dental Business, host Jacquelyn Hurley welcomes international speaker and author Dana Watson, creator of Married to Dentistry, for a heart-to-heart about what your dental team says, how they say it, and why it matters more than ever.

With over 20 years of experience in the dental field and a passion for helping teams thrive, Dana unpacks how elevated communication can transform not only your team culture but also your patient experience and case acceptance.

You’ll learn:

• The #1 communication tip every dental team needs now

• What it means to "elevate your language" chairside and in the back office

• How team members can show up as leaders - no title required

• Simple shifts in words, energy, and intention that build trust with patients and one another

Whether you're a dentist, office manager, or team member, this episode will inspire you to speak more intentionally, lead more authentically, and grow stronger together.

Ready to bring Dana into your practice for team communication training or a Five Voices deep dive?



Email her directly at [e-mail] to connect.