What Tech Leaders Can Learn from San José’s Data-Driven Approach to Government
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What Tech Leaders Can Learn from San José’s Data-Driven Approach to Government
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What happens when a former startup CEO brings performance management discipline into city government?
In this episode of Technovation, Peter High speaks with San José Mayor Matt Mahan about applying data-driven decision-making, KPIs, and accountability—practices familiar to tech leaders—to the public sector. Drawing from his experience running venture-backed startups, Mahan explains how focus, measurement, and feedback loops are reshaping how City Hall operates.
Key topics include:
- Applying startup-style performance management to government
- Using dashboards and metrics to improve accountability
- Prioritizing outcomes over activity
- Leveraging AI to improve city services at scale
- Building a workforce ready to use new technology responsibly
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