What Makes Top Service So Powerful with Philip King FCICM and Rachel Symmonds

In this insightful episode, host Emma Reilly introduces a special conversation between Philip King, former Small Business Commissioner and newly appointed Non-Executive Director at Top Service, and Rachel Simmons from the Top Service team. Phil shares his first impressions of Top Service after spending time with the member support team—and what he discovered impressed him deeply. From their in-depth training and real-time payment intelligence to the trust-based relationships with members, Phil explains how the Top Service approach goes far beyond standard credit data. Tune in to hear:

• Why Top Service is more than just a credit reporting agency
• How real-time, construction-specific insights give members a powerful edge
• The value of having a skilled team as an extension of your business
• Why Top Service’s support is especially vital for small construction firms without in-house credit expertise

Whether you’re an existing member or curious about how Top Service works, this episode shows what makes their approach truly unique in the construction industry.

To enquire about Top Service services for your Business, go to https://www.top-service.co.uk/contact-us/

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