Artificial intelligence is no longer a distant ambition, it is actively reshaping how businesses operate, innovate, and compete. But what does AI truly mean for the workplace of today and tomorrow? And as the pace of advancement accelerates, are organizations truly ready for what comes next?

In this episode of AI at Work, we explore these questions with Louis Landry, newly appointed CTO of Teradata. With over two decades of experience in software architecture, engineering leadership, and technology innovation, Louis brings a grounded and insightful perspective on how businesses can harness AI responsibly and effectively.

Together, we unpack some of the defining trends for 2025: the maturation of retrieval-augmented generation, the evolution of large-scale personalization, and the rise of agentic AI systems that blend generative AI with traditional software architectures. Louis explains how enterprises are moving beyond experimental AI projects to focus on outcome-driven deployments that deliver measurable business impact.

Throughout our conversation, Louis stresses a recurring theme: trust. Building trusted AI, grounded in transparency, human accountability, and high-quality data, is essential for sustainable success. He shares practical strategies for managing emerging challenges such as vector data governance, navigating regulatory uncertainty, and balancing innovation with responsible risk management.

We also explore the vital role of data harmonization in achieving faster, more confident decision-making, and how open-source technologies are enabling more accessible and customizable AI solutions across industries. Louis highlights why data quality, explainability, and clear business outcomes should be the North Star for any organization looking to thrive in an AI-driven future.

As businesses face an increasingly complex digital environment, what strategic investments should they prioritize? How can they build AI systems that remain trustworthy, scalable, and truly transformational? And what leadership mindset is needed to unlock the next era of workplace innovation?

Tune in to hear Louis Landry’s insights on the future of AI, and join the conversation: How do you see AI shaping the future of work in 2025 and beyond?