In this episode of Waterfall, Mike and Karen speak to Dan Angelescu, founder of Fluidion, about the cutting-edge technology being used to monitor water quality in Paris ahead of the Olympics.

They explore how real-time monitoring is helping track pollution levels in the River Seine, the challenges cities face with sewage and stormwater, and whether the river is truly safe for swimming. Dan also explains how new technology can detect bacteria more accurately than traditional lab methods and what that could mean for the future of water quality monitoring worldwide.

Timestamps

00:00 – Introduction 00:00:53 – What Fluidion does 00:02:16 – Why the Seine isn’t safe to swim 00:03:39 – Global water monitoring 00:04:49 – Real-time alerts and data 00:06:01 – Olympic clean-up efforts 00:08:23 – Hidden pollution sources 00:10:09 – New tech vs lab testing 00:12:01 – Rethinking water safety standards

In this episode of Waterfall, Mike and Karen are joined by Janine Shackleton to explain what customers should expect from their water companies. From accurate bills and reliable water supply to customer service standards, they break down the Guaranteed Standards of Service and when customers may be entitled to compensation if things go wrong.

They also discuss where to find information about your rights, why it’s important to speak up if you’re unhappy with your service, and share practical water-saving tips from everyday life.

Timestamps

00:00 – Introduction 01:34 – What to Expect from Your Water Company 03:00 – Guaranteed Service Standards 05:09 – Compensation for Sewer Flooding 06:50 – Supply Interruptions and Payments 10:06 – Personal Water Use & Saving Tips

In this special live episode of Waterfall Rapids, recorded at the Institute of Water’s Annual Conference 2023, the team explores the theme “Trust in Water” and why trust is so important when it comes to saving water. Guests include Nicci Russell, CEO of Waterwise, and Nicholas Adjei, Deputy Chief Inspector at the Drinking Water Inspectorate, who discuss why trust matters for water conservation, the value of tap water, and the challenges facing the water sector in maintaining public confidence.

The full-length edition of this episode was originally released on 15/09/2023.

Timestamps:

• 00:00 – Live show intro

• 00:01:44 – Meet the team

• 00:02:17 – Talk with Nicci Russell (CEO, Waterwise)

• 00:06:16 – Talk with Nicholas Adjei (Deputy Chief Inspector, DWI)

• 00:12:23 – Outro and thanks