Voice: Why do accents amplify assumptions?

Amelia and Jez explore the human voice. With Heather Hanson, an expert in global communication, they explore the power of voice and accent in shaping identity and status. Heather shines a light on accent bias and how it persists both socially and professionally, and the price we pay as a result. The notion of 'good' and 'bad' English is challenged, and the case for more inclusivity in how we perceive and value different accents is made. The conversation delves into practical strategies for individuals to make their voices heard in the workplace and beyond, and for leaders to create more inclusive communication cultures. Heather's insights reveal how deeply ingrained accent biases are and the importance of self-awareness in overcoming them, ultimately emphasising that being human means communicating and connecting with others, regardless of how we sound.

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