Episodios

  • An Agentic AI System that Answers, Revives, and Retains Customers Automatically.

    An Agentic AI System that Answers, Revives, and Retains Customers Automatically.
    Oct 5 2025
    In this episode of Voice First AI, the host, Michael, takes listeners on a deep dive into Ava's 90-Day Business Transformation Plan. The plan, designed to automate and elevate businesses, is broken down into three phases: Stop the Bleeding, Multiply Sales, and Build Long-Term Trust. It aims to automate everyday tasks using agentic voice AI, reducing administrative costs, and improving efficiency. Through the use of AI protocols, Ava seeks to ensure no lead is missed, rekindle interest in old leads, and intelligently gauge new ones. The AI allows for disparate aspects such as handling inbound calls, following up on leads, and even nurturing relationships with customers. By the end of this 90-day plan, businesses can expect to have an agentic system that not only captures and converts potential customers but also retains them. Three special offers including Phase 1 Launch, Full 90-Day System, and the Enterprise Custom package are available as per different business needs. The goal is to provide service-based businesses with a cost-effective tool that allows for scalable efficiency and business growth.
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    14 m
  • Automate the Ordinary, Pursue the Extraordinary

    Automate the Ordinary, Pursue the Extraordinary
    Sep 29 2025
    The episode of "Voice First AI" podcast covers the importance of automation in saving time and increasing productivity in businesses. The host discusses the potential of voice technology to automate routine administrative tasks, which can free up business owners to focus on growth and innovation. The host shares his personal story of using Ava Protocols, a voice technology tool, to manage client communications and schedule meetings, thereby reducing burnout and reclaiming time for creative thinking. The tool's ability to categorize calls and trigger workflows based on the conversation's context is also discussed. A significant portion of the episode is dedicated to highlighting the transformative power of conversation as a new operating system for businesses. The host concludes the episode by encouraging listeners to check out their free training to optimize AI implementation in their businesses.
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    14 m
  • Business as a Path to Service: From Transaction to Transformation

    Business as a Path to Service: From Transaction to Transformation
    Sep 27 2025
    In Michael's episode of Voice First AI, the focus is on transforming business from transactional to transformational approaches. The episode starts with the idea of viewing business as an act of service, shifting from just selling to solving client's problems, emphasizing the importance of enhancing community and well-being. Next, the concept of shifting from hustle to flow is discussed, with suggestions on how to attract clients who align with your value, grounded by clearly defined purpose. The podcast then moves on to talking about spiritual sales, a soul-centered model of selling that focuses on genuine transformation, reflecting true value in pricing, and redefining success. Combining technology with human aspects, the podcast explores using AI to amplify human connections, creating efficiency without losing the personal touch. Lastly, the show encourages listeners to think about their legacies, transforming daily chores into inspiring acts of kindness, and how this impact and influence could outlast them. The podcast suggests combining all these factors to create a service-oriented, purpose-led, and legacy-driven business.
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    11 m
  • How I Taught a Robot to Pay My Rent (And Other Lucrative AI Hustles)

    How I Taught a Robot to Pay My Rent (And Other Lucrative AI Hustles)
    Sep 15 2025
    The first episode of the Voice First AI podcast explores the fascinating intersection of artificial intelligence (AI) and cryptocurrency. It uncovers AI's journey in finance, highlighting its early use in trading algorithms in the 70s and 80s and its more recent adoption in the volatile crypto market. The podcast looks at how AI, particularly deep learning, can analyze data beyond human capabilities for better market predictions. A review of current tools like Google's DeepMind and IBM's Watson offers a glimpse of how these resources are shaping crypto trading. The host also speculates about future tools likely to leverage advancements like quantum computing. The episode additionally discusses AI's role in risk management and provides examples of its real-world applications, such as fraud detection and market analysis. The podcast urges caution in investing, warning against over-reliance on AI due to its fallibility during market anomalies. Further, it emphasizes the importance of choosing credible AI tools, maintaining a healthy skepticism, and making informed decisions.
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    16 m
  • Why Every Small Business Needs an AI Answering Agent Now

    Why Every Small Business Needs an AI Answering Agent Now
    Sep 1 2025
    The podcast episode from Voice First AI, hosted by Michael, discusses the serious impacts of missed business calls and offers an innovative solution: an AI-powered voice assistant named AIVA. Michael starts the episode by emphasizing how missed calls translate directly to financial losses and even potential long-term customers. Then, he introduces listeners to AIVA, an AI assistant that never sleeps and efficiently manages every call, even providing a personalized experience for customers. Michael elaborates on how businesses, especially high-impact sectors such as service professionals, realtors, and stylists, could greatly benefit from AIVA's capabilities and efficiency. He compiles real-world success stories, compares traditional voicemail with AIVA, and explores how AI answering services can increase conversion rates, recover bookings, and reduce stress. Ultimately, Michael encourages listeners to leverage AIVA's services, noting that missed opportunities can be eliminated, leading to better revenue growth and a significant reduction in lost leads.
    • Michael Pierce | Linktree
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    14 m
  • A Day in the Life with Aiva + ChatGPT Connections

    A Day in the Life with Aiva + ChatGPT Connections
    Aug 31 2025
    In this episode of Voice First AI, Michael walks listeners through a day in the life of Jessica, a solar business owner who uses Ava Protocols and ChatGPT to automate and streamline her operations. From early morning briefings with ChatGPT, immediately following up on new leads with Ava, to managing live calls without having to pick up the phone, Jessica's business runs like a well-oiled machine. The tale doesn't end there: customer follow-ups, real-time optimizations, and end-of-day reports all operate seamlessly with these AI assistants. Jessica exemplifies how these technologies, when integrated effectively, provide businesses with unparalleled automation, heightened efficiency, and real-time optimizations. The future of voice technology in business has never been more exciting.
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    11 m
  • Bots With a Conscience: Building AI That Doesn’t Suck (the Soul Out of Society)

    Bots With a Conscience: Building AI That Doesn’t Suck (the Soul Out of Society)
    Aug 31 2025
    The podcast script discusses the importance of ethical considerations when creating and integrating Artificial Intelligence (AI) systems. The topics covered include the need for AI to interact appropriately with humans, ensuring transparency in AI-human interactions, and the importance of inclusivity in design. These considerations prevent biases in AI and increase trust and reliability. The script also stresses the importance of privacy and the need for making AIs accountable and capable of escalation when they can't solve a user's issue. The importance of ongoing optimization of AI, learning from analytics and user feedback, while staying within ethical boundaries was also discussed. The podcast culminated in emphasizing that AI should aim to serve humans and respect ethical guidelines for successful long-term user engagement.
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    13 m
  • Prompt Trees & Branching Logic: Unlocking AI's Superpower for Dynamic Conversations

    Prompt Trees & Branching Logic: Unlocking AI's Superpower for Dynamic Conversations
    Aug 29 2025
    The podcast episode from "Voice First AI" with Michael as the host, focuses on the concept of 'Prompt Trees' in artificial intelligence. The discussion revolves around how Prompt Trees improve AI interactions by guiding the conversation rather than just responding. The specific elements included in a Prompt Tree, including root prompts, decision nodes, if-this-then-that logic, and memory of past interactions, are thoroughly explained. Michael also presents potential applications areas, like sales, support, coaching, and content creation, highlighting their ability to streamline and optimize conversations. The common pitfalls in using Prompt Trees, along with a way to avoid them, are covered, making it a comprehensive guide. The episode wraps up with a practical guide for listeners about building their own Prompt Trees, promising an improved and dynamic interaction with AI.
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    13 m