Verbal Abuse & Physical Threats: Managing Aggressive Members

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Discussion with Legal Expert Jennifer Cunha, Esq. and Board-Certified Psychiatrist Dr. Ivan Cichowicz

Are tempers flaring in your community meetings? Do you have residents or board members who cross the line — yelling, threatening, or using intimidation to get their way?

Verbal abuse can be just as damaging as physical aggression. It erodes trust, divides communities, and creates a hostile environment for everyone involved.

Join us and explore how to recognize verbal aggression, set firm boundaries, and enforce respectful communication under your governing documents.

Learn how to de-escalate heated interactions, protect yourself and fellow board members, and address abusive behavior without escalating the conflict.

Gain the tools to restore civility, safety, and professionalism — and ensure that every voice in your community can be heard without fear.

Here is a link to our handout: https://bit.ly/4nLhYV1

Check out our website: https://jennifercunhalawoffice.com/