Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

Mapping the Guest Journey for Five-Star Reviews

Today, we’re diving deep into the entire guest journey—because it’s not just about the stay. It’s the sum of every touchpoint from booking to check-out and beyond.

I’m sharing practical, fun, and sometimes hilarious insights on how to craft experiences guests rave about.

Timestamps:
00:00 – Intro
01:30 – Why Mapping the Guest Journey Matters
03:15 – Booking: The First Impression
06:00 – Pre-Arrival Magic
09:20 – Check-In That Wows
13:00 – During the Stay
16:45 – Check-Out Secrets
19:10 – Getting Great Reviews
21:30 – Final Thoughts & Course Recommendation

👉 Learn how to communicate like a pro, keep check-ins smooth, and handle check-outs without awkwardness—all while collecting those golden reviews.

Tune in and transform your vacation rental into a guest magnet!

For more in-depth help, grab our course: ‘Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business.’”

#GuestsJourney #VacationRental #GuestJourney #HostTips #VacationRentalBusiness #GuestExperience #VacationRentalOwner #FiveStarReviews #RentalHosting #ShortTermRental #VacationRentalSuccess

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://vacationrentalresolutions.com/2025/08/the-guests-journey-mapping-it-out-from-booking-to-review-086

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

🎓 Want to convert more browsers into bookers?
Check out the “Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business” course.
https://courses.keystonehospitalitydevelopment.com/course/mastering-vacation-rentals-build-manage-and-grow-a-profitable-business/

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/12947256/
Facebook — https://www.facebook.com/groups/vacationrentalresolutions

Say hi on social
LinkedIn — https://www.linkedin.com/company/vacation-rental-resolutions

Facebook — https://www.facebook.com/vacationrentalresolutions/

Instagram — https://www.instagram.com/vacationrentalresolutions/

BlueSky — https://bsky.app/profile/vacationrentalpro.bsky.social

Listen to The Vacation Rental Resolutions Podcast here
https://vacationrentalresolutions.com/Podcast

YouTube
https://www.youtube.com/@VacationRentalResolutions

A Division of Keystone Hospitality Property Development

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

Creating Tailored Guest Experiences with Vacation Rental Personas

In this episode of Vacation Rental Resolutions, we dive into how to build guest personas—from busy families to globe-trotting digital nomads—to design stays that truly connect. You’ll hear practical tips (think: kid toys, mood lighting, workspace setups) and how subtle touches can drive stellar reviews and repeat bookings. I share lighter personal stories and top tips from the “Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business” course. Tune in and discover how you can transform your rental into a guest magnet.

Episode Timeline:
00:00 – Why guest personas are your hosting superpower
02:15 – Families: calm parents, happy kids
04:00 – Couples: set the romantic scene
05:30 – Solo travellers: independent & efficient
07:00 – Digital nomads: long‑stay comfort
08:30 – Adventure travellers: gear & guides
10:00 – Course mention & deeper learning
11:00 – Final thoughts & guest question

#PerfectStay #VacationRentalTips #GuestExperienceMatters #AirbnbHosting #FamilyFriendlyRental #CouplesGetawayIdeas #SoloTravelerStay #DigitalNomadLiving #PetFriendlyVacation #VacationRentalMarketing #RentalSuccessStrategies

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://vacationrentalresolutions.com/2025/08/how-can-you-create-the-perfect-stay-for-any-guest-085

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

🎓 Want to convert more browsers into bookers?
Check out the “Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business” course.
https://courses.keystonehospitalitydevelopment.com/course/mastering-vacation-rentals-build-manage-and-grow-a-profitable-business/

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/12947256/
Facebook — https://www.facebook.com/groups/vacationrentalresolutions

Say hi on social
LinkedIn — https://www.linkedin.com/company/vacation-rental-resolutions

Facebook — https://www.facebook.com/vacationrentalresolutions/

Instagram — https://www.instagram.com/vacationrentalresolutions/

BlueSky — https://bsky.app/profile/vacationrentalpro.bsky.social

Listen to The Vacation Rental Resolutions Podcast here
https://vacationrentalresolutions.com/Podcast

YouTube
https://www.youtube.com/@VacationRentalResolutions

A Division of Keystone Hospitality Property Development

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

Writing a Mission Statement That Resonates

Why? Because a single sentence guides your guest experience, marketing, and decisions—without the fluff. In this episode, we unpack a simple formula, share examples, and help you write a mission that connects.
Tune in, grab your notebook, and let’s write your why.

Timeline:

00:00 Intro & importance

02:00 Crafting “who you serve”

04:00 Defining “what you provide”

06:00 Explaining “why it matters”

08:00 Sample statements + tips

10:00 Your next steps & course mention

#VacationRentalMissionStatement #VacationRentalTips #AirbnbBusiness #MissionStatement #VacationRentalMarketing #ShortTermRentalSuccess #HostLife #AirbnbStrategy #VacationRentalBranding #RentalBusinessGoals #SmartHosting

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://vacationrentalresolutions.com/2025/07/how-to-write-a-vacation-rental-mission-statement-084

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

🎓 Want to convert more browsers into bookers?
Check out the “Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business” course.
https://courses.keystonehospitalitydevelopment.com/course/mastering-vacation-rentals-build-manage-and-grow-a-profitable-business/

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/12947256/
Facebook — https://www.facebook.com/groups/vacationrentalresolutions

Say hi on social
LinkedIn — https://www.linkedin.com/company/vacation-rental-resolutions

Facebook — https://www.facebook.com/vacationrentalresolutions/

Instagram — https://www.instagram.com/vacationrentalresolutions/

BlueSky — https://bsky.app/profile/vacationrentalpro.bsky.social

Listen to The Vacation Rental Resolutions Podcast here
https://vacationrentalresolutions.com/Podcast

YouTube
https://www.youtube.com/@VacationRentalResolutions

A Division of Keystone Hospitality Property Development

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

In this episode of Vacation Rental Resolutions, we explore why now is the right time to create your own direct booking website. We cover how relying on OTAs drains your income and control, and we walk through the essential features every site needs—from an integrated booking system to mobile design. You’ll also learn which platform fits your style and how to pull in more traffic using SEO, email lists, and social. If you're ready to stop paying 15-20% fees and start branding your business, this episode is for you.

Timeline Format:

00:00 – Episode intro & why this topic

02:00 – OTA fees and building control

04:30 – Features your site needs

06:00 – Choosing a platform made easy

08:00 – Real signs you’re ready

10:00 – How to drive guests to your site

12:30 – Wrap-up & next steps

#DirectBookingWebsite #VacationRentalTips #BookDirect #RentalWebsite #DirectBookings #VacationRentalMarketing #BuildYourBrand #ShortTermRentalSuccess #OTAFreedom #RentalOwnerLife #VacationRentalGrowth

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://vacationrentalresolutions.com/2025/07/how-to-build-a-direct-booking-website-for-your-rental-083

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

🎓 Want to convert more browsers into bookers?
Check out the “Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business” course.
https://courses.keystonehospitalitydevelopment.com/course/mastering-vacation-rentals-build-manage-and-grow-a-profitable-business/

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/12947256/
Facebook — https://www.facebook.com/groups/vacationrentalresolutions

Say hi on social
LinkedIn — https://www.linkedin.com/company/vacation-rental-resolutions

Facebook — https://www.facebook.com/vacationrentalresolutions/

Instagram — https://www.instagram.com/vacationrentalresolutions/

BlueSky — https://bsky.app/profile/vacationrentalpro.bsky.social

Listen to The Vacation Rental Resolutions Podcast here
https://vacationrentalresolutions.com/Podcast

YouTube
https://www.youtube.com/@VacationRentalResolutions

A Division of Keystone Hospitality Property Development

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

Turning Your Rental into a Local Landmark

How do you turn a rental into the place guests rave about? In this episode, we explore low-cost ways to elevate your space through story, local décor, outdoor ambience, and guest-driven marketing. You’ll hear examples, mistakes to avoid, and a simple checklist to guide you.
🕒 Timestamp:
0:00 Start & why landmarks matter
2:00 Storytelling and naming tactics
5:30 Signature feature selection
8:00 Local culture done right
11:00 Outdoor & curb-appeal upgrades
14:00 Monetising photosshares
17:00 Budget breakdown & product highlights

#BoostBookings #BoostBookingsatYourRental #VacationRentalDecor #LocalCharm #FirePitVenue #CozyOutdoorSpace #GuestExperience #BudgetHostTips #InstagrammableStay #StoryDrivenStay #DIYPatioDesign #RentalUpgrades

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://vacationrentalresolutions.com/2025/07/how-to-use-local-charm-to-boost-bookings-at-your-rental-082

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

🎓 Want to convert more browsers into bookers?
Check out the “Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business” course.
https://courses.keystonehospitalitydevelopment.com/course/mastering-vacation-rentals-build-manage-and-grow-a-profitable-business/

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/12947256/
Facebook — https://www.facebook.com/groups/vacationrentalresolutions

Say hi on social
LinkedIn — https://www.linkedin.com/company/vacation-rental-resolutions

Facebook — https://www.facebook.com/vacationrentalresolutions/

Instagram — https://www.instagram.com/vacationrentalresolutions/

BlueSky — https://bsky.app/profile/vacationrentalpro.bsky.social

Listen to The Vacation Rental Resolutions Podcast here
https://vacationrentalresolutions.com/Podcast

YouTube
https://www.youtube.com/@VacationRentalResolutions

A Division of Keystone Hospitality Property Development

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

What Kind of Host Are You? Identifying Your Management Style

Not all vacation rental hosts are cut from the same cloth. In this episode, we unpack the four most common vacation rental host management styles, the pros and cons of each, and how you can make yours work smarter—not harder. Whether you're full-throttle hands-on or running your rental from the beach, you'll find tips, insights, and a little humour to help you thrive.

🎧 Timeline:
0:00 – Welcome & Why This Matters
1:40 – The Hands-On Hero
4:55 – The Systematic Strategist
8:20 – The Laid-Back Landlord
11:35 – The Absent Owner
14:10 – Playing to Your Strengths
16:30 – How the “Mastering Vacation Rentals” Course Helps
18:10 – Final Thoughts & Action Tips

#Problematic Guest #Vacation Rental Problematic Guest #VacationRentalTips #GuestScreening #HostSafety #RentalRedFlags #ProtectYourProperty #TrustYourGut #DeclineWithGrace #VacationRentalSuccess #SafeHosting #SmartHosting

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://vacationrentalresolutions.com/2025/07/how-to-discover-your-vacation-rental-hosting-style-and-why-it-matters-081

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

🎓 Want to convert more browsers into bookers?
Check out the “Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business” course.
https://courses.keystonehospitalitydevelopment.com/course/mastering-vacation-rentals-build-manage-and-grow-a-profitable-business/

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/12947256/
Facebook — https://www.facebook.com/groups/vacationrentalresolutions

Say hi on social
LinkedIn — https://www.linkedin.com/company/vacation-rental-resolutions

Facebook — https://www.facebook.com/vacationrentalresolutions/

Instagram — https://www.instagram.com/vacationrentalresolutions/

BlueSky — https://bsky.app/profile/vacationrentalpro.bsky.social

Listen to The Vacation Rental Resolutions Podcast here
https://vacationrentalresolutions.com/Podcast

YouTube
https://www.youtube.com/@VacationRentalResolutions

A Division of Keystone Hospitality Property Development

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

How to Identify Your Vacation Rental Strengths – Episode 075

Ever wondered why some vacation rentals enjoy repeat guests and glowing reviews—while others seem stuck in survival mode? In this episode, we spotlight a tool that’s been hiding in plain sight: the SWOT analysis. But not the boring kind.

This is real talk for real hosts. Whether you're running a seaside Airbnb or managing multiple short-term rentals, this guide will help you:

• Celebrate what guests already love ❤️
• Face what’s holding you back (with courage, not guilt)
• Discover golden opportunities you might be missing
• Prepare for potential disruptions—before they strike

💡 This week’s episode of Mastering Vacation Rentals will show you how a simple strategy can unlock serious results in guest satisfaction, vacation rental marketing, and long-term business sustainability.

🕒 Timeline Highlights

• [01:48] Your strengths: What guests are already telling you in reviews
• [05:12] Facing your weaknesses: How honesty fuels progress
• [08:29] Opportunities: From upsells to new platforms
• [12:15] Threats: The internal struggles and market changes to watch
• [16:35] How to use SWOT insights to level up

👉 Dive deeper inside the “Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business" course, where we transform your unique strengths into a scalable vacation rental brand. https://courses.keystonehospitalitydevelopment.com/course/mastering-vacation-rentals-build-manage-and-grow-a-profitable-business/

🎙️ Listen now—and don’t forget to leave a comment with one strength you’ve identified in your own rental!

#VacationRentalVisionBoard #TravelVisionBoard #VisionBoardKit #GuestExperienceStrategy

#VacationRentalMarketing #RentalBusinessPlanning #VisionBoardIdeas #VacationRentalGoals #StrategicVisionBoard #DreamRentalBusiness

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://vacationrentalresolutions.com/2025/05/how-to-identify-your-strengths-with-vacation-rental-swot-analysis-075

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

Join one of our groups
Facebook
LinkedIn

Say hi on social
Facebook: https://www.facebook.com/groups/vacationrentalresolutions

LinkedIn: https://www.linkedin.com/groups/12947256/

Instagram: https://www.instagram.com/vacationrentalresolutions/

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/vacationrentalresolutionspodcast

YouTube
https://www.youtube.com/@VacationRentalResolution

A Division of Keystone Hospitality Property Development