Have you ever had a conversation where you felt truly heard, and others where you felt completely misunderstood?

In this Leadership Unscripted episode of Unleash Your Impact, Unlock Others, Rich and Dave unpack the four rules of Supercommunication based on Charles Duhigg’s bestselling book. You'll learn how to recognise and navigate different types of conversations, i.e. practical, emotional, and identity-based, and discover how leaders can avoid misfires and connect meaningfully.

From asking better questions to sharing your goals and understanding emotional triggers, this conversation taps into the importance of intentional leadership communication.

Whether you’re leading a team, engaging with a client, managing a stakeholder, or having a difficult chat at home, this episode will help you unlock the kind of conversations that make change happen.

💡 Key Talking Points

• The 3 types of conversations: Practical, Emotional, Identity
• Why miscommunication happens, and what to do about it
• How to be more transparent with your goals
• What emotional intelligence really sounds like in dialogue
• Identity cues: When someone’s deeper sense of self is in the room

What if your biggest leadership advantage was already inside your head, waiting to be unlocked?

In this inspiring Voices of Leadership episode of Unleash Your Impact, Unlock Others, we’re joined by Ann Herrmann-Nehdi, Chair & Chief Thought Leader of Herrmann International to discuss the vital benefits of Whole Brain® Thinking. Ann shares how the science of cognitive diversity can reshape how we lead, collaborate, and make decisions in an increasingly complex world.

We explore:

🧠 Why Whole Brain® Thinking matters more than ever in 2025

💡 How to harness your thinking preferences, and those of your team, for better outcomes

🌍 The business case for cognitive diversity across teams, organisations, and in leadership

👣 Ann’s personal journey of continuing and evolving her father Ned Herrmann’s legacy

This is more than just a conversation, it's a deep dive into how leaders can think, lead, and connect differently in today’s BANI world.

If you're curious about how to lead with greater awareness, agility and inclusion, this one’s not to be missed.

🔗 Learn more about Ann and Herrmann International at herrmann.com

🔗 Learn more about Zentano at zentanogroup.com

👉 Don’t miss our workshop on this topic!

Join us at Stanbrook Abbey on 12 June for Unlocking Inclusive Thinking, where Zentano’s Rich Horton & Dave Morris are joined by DEI specialist Liz Crutchley for a deep dive into Whole Brain® Thinking, belonging and cognitive diversity in leadership: https://www.zentanogroup.com/events/

Why your reaction to pressure might be your biggest leadership challenge

In this Leadership Unscripted episode of Unleash Your Impact, Unlock Others, Rich and Dave return to a key leadership truth: stress isn’t just what happens to you, it’s about how you relate and respond to what happens.

Building on their previous conversation about the performance equation, they go deeper into the inner game of stress, exploring how your internal stories, cognitive filters, and unhelpful thinking habits can amplify pressure and create interference.

This isn’t a conversation about eliminating stress, it’s about learning to reframe, regulate, and respond with awareness. You’ll hear real-world stories, practical reframing tools, and reference to Zentano’s own Mind Management Model, which helps leaders move from HOT HEAD reactivity to COOL HEAD intentionality.

You’ll learn:

• The difference between distress, eustress, and hypostress
• Why some stress is healthy, and why under-stimulation can be just as damaging
• How internal beliefs and narratives (like perfectionism or catastrophizing) fuel unnecessary stress
• How team and organisational culture can unintentionally amplify stress
• Practical strategies like the Three Lenses can help leaders reframe in the moment
• Why building resilience starts with being comfortable with discomfort

🎯 Whether you're navigating a tough conversation, leading under pressure, or just feeling overwhelmed, this episode will help you regain perspective and reconnect with your leadership centre.

Join Andrew Flack at Stanbrook Abbey on 10 June for deeper tools and insights on resilience: zentanogroup.com/events