UX Problem Statements: Why Starting With Solutions Actually Helps

As UX designers, it’s natural to jump straight to solutions.

You see something that feels off — and your brain immediately starts redesigning.

Don’t resist that instinct. It’s human.

But here’s the trick: use that solution as a starting point, not the answer.

Once the idea comes, pause and ask — what triggered this in the user’s experience?

Peel it back. Find the frustration, the friction, the missed expectation underneath.

The more you do this, the more your thinking shifts.

You’ll start seeing beyond ideas — into the root of the problem.

And without even realizing it, you’ll be thinking like a professional.