I lead teams and mentor designers while keeping my hands dirty in the practice. I design physical and digital services, and have been doing this and things related to this since 1997. I specialize in service design, behavioral design, and interaction design, all for increasingly complex service and product platforms. Co-author of Orchestrating Experiences from Rosenfeld Media

Throughout my 30 years in the creative industry, I have worked for a corporation, a government department, four design studios, started two successful agencies, and taught and continue to teach design courses to the next generation of creatives.

Ash is the co-founder and creative director of Six Cinquième. As a brand consultancy, Six Cinquième exists to define and build brands for visionaries who want to leave behind an impactful legacy in people’s lives, their industry and the world.

Indi is a solution strategy researcher who created a method that lets teams clarify, measure, and grow their solutions and audience based on thinking styles. She works with teams on knowledge-building projects. She also teaches six applied research courses, writes books & essays, makes talks and podcast appearances, and pens helpful posts on LinkedIn.

* 24 design patents * 6 Featured Mobile apps * 6 design books in 3 languages including UX for AI: A Framework for Designing AI-Driven Products (April 2025) * Hundreds of millions in design ROI

Founder of Manic Type, Jamie Chang is a seasoned type designer and letterer based in Toronto, Canada. Jamie’s work delves into expressive typography, and its textural intricacies. A graduate of Type@Cooper and holding an MA TypeMedia from The Royal Academy of Art in the Hague. He now teaches at the Ontario College of Art and Design. He has spent years working on his independent practice designing typefaces and working for Canada Type and The Northern Block.

Paul Twa is a designer and illustrator who merges the richness of maximalism with the depth of visual history to create bold, intentional, and timeless work.

Today, as chief creative officer at Bruce Mau Design, Stein likes to operate without a rigid structure and follows the ethos that there is no “right way” when it comes to creativity.