In this captivating episode, Ashley and Chris sit down with Dr. Jit Hindocha, Principal Dentist at Total Dental Care, celebrating 40 remarkable years in dentistry (1985–2025). Born in Uganda, Jit shares his powerful story of arriving in England at just 10 years old after his family was expelled by Idi Amin, losing everything but holding onto determination and resilience.

In this episode you'll learn about:

• Jit’s early years in Leicester—living with 11 family members in a 3-bedroom house, hustling with part-time jobs, and how his family’s perseverance shaped his work ethic and career mindset.

• How Jit continually reinvented his career every decade:

  • Building four dental practices from scratch in the 1980s.

  • Serving as a Vocational Trainer and Advisor at local and national levels, influencing dental regulation and quality.

  • His tenure with the GDC, including the insightful story of hosting an innovative live CPD event simulating a GDC hearing.

• Jit’s pioneering journey into digital dentistry with IDDA, including his early adoption of 3D printing technology.

• How advice from his father and cousin shaped his business philosophy—prioritising non-clinical time for strategic thinking, and eventually delegating more responsibilities, adopting the 'Golden Goose' strategy.

• Jit's recent transition to full-time clinical director, embracing delegation, reducing clinical hours, and the exciting discovery of his "blue USB port"—a metaphor for finding new motivation and passion in his dental career.

Jit’s incredible story is a testament to resilience, adaptability, and continuous learning, offering practical insights and profound life lessons for dental professionals at any stage of their careers.

Tune in via the player below or your favourite podcast streaming service and be inspired by Dr. Jit Hindocha’s extraordinary journey and his visionary perspective on dentistry’s evolving landscape.

After receiving incredible feedback from our listeners, we invited Steve Tangney back for Part Two! If you haven't listened to Part One yet, be sure to check it out here. There, Steve shared his valuable strategies on how to create a world-class team.

The exciting news is that we have another inspiring interview for you. This time, Steve focuses on how his practice effectively attracts new patients.

He shares numerous ideas that you can implement no matter where you are based.

In this interview, you will discover:

• How doing the right thing by your patients and being authentic is key to growth.

• How Steve cements himself within his community, including sponsorship of sports teams.

• How Steve effectively asks for referrals and Google reviews, and how he overcomes the barriers to asking.

• Why daily engagement with professional content on social media is essential, rather than making random posts.

• How a simple four-word banner outside his practice brought in many new patients.

• How he is building a specialist practice and the incredible offers he makes to attract the very best dentists.

• Why focusing on "good enough" rather than perfection is Steve's winning philosophy

• Steve's philosophy on ensuring the patients keep coming back.

Enjoy this enlightening conversation, there are so many take -aways that can be implemented in your Practice.

Listen now below or via your favourite podcast player.

Steve Tangney qualified in 2008 and moved from his hometown of Cork to work in London. During a period of travelling, he met the love of his life – now his wife – on the Gold Coast, where he also worked for a while. While his time there was influential, it was his experience at Avenue Dental on the Sunshine Coast (Sunny Coast) that made the biggest impact on his professional outlook. The owner’s focus on cultivating a superb team culture stood out to Steve as the secret to their success.

In 2017, Steve seized the opportunity to purchase a dental practice in Batemans Bay, a short plane journey from Sydney. (It is well worth listening to this podcast to discover how this opportunity came about.)

At the start of his venture in 2017, Steve's practice had just two chairs and a team of five. Fast forward to today, and he proudly owns three locations with a team of 36 dedicated professionals.

Steve's expansion story is rooted in his commitment to fostering an environment where team members can truly flourish and grow. In this inspiring podcast, you'll learn about:

• Leadership and structure: Steve emphasises a flat organisational structure with no Practice Managers, which has resulted in high staff retention and remarkable employee satisfaction.

• Creating the right environment: Alongside his partner, Eoin, they have developed a workplace where people rarely leave, and even when they do, they often wish to return.

• Empowering team solutions: He has nurtured a culture where team members are empowered to solve the practice's challenges and issues independently.

• Cross-training benefits: Discover the advantages of cross-training and how it fosters a superb team spirit.

• Team bonding in Fiji: Steve and his team once travelled to Fiji for a team bonding experience, yielding lasting benefits for the practice. He reckons it was the best return on investment he ever made.

• Ongoing development: A strong focus on team training and continuous development is a cornerstone of their practice's ethos.

This podcast is truly inspirational as you will discover Steve Tangney's remarkable journey and business philosophy. Listen below or via your favourite podcast player.