Turning Swag into Swagger with Heather Olson

Watch the YouTube version of this episode HERE

Are you a law firm owner looking to surprise and spoil your clients? In this episode of the Maximum Lawyer Podcast, Tyson chats with Heather Olson on the strategic use of swag—promotional items—in marketing for legal and professional services. The discussion covers how to select high-quality, practical, and sustainable swag that resonates with your target audience, enhances brand recognition, and boosts community visibility.

Promotional items and swag are a great way to market to your consumers or clients and build trust with them. When creating swag, it is important to understand and identify your target audience. If you are a law firm, your target audience will most likely be individuals who are older or maybe have a lot of money. You can research promotional items that connect with individuals of a certain demographic. Maybe these clients like golf or items that they can use in their kitchens. It is crucial to understand who you are serving.

These items are also great in a personalized way. If you have clients that you are close with or have worked with for a long period of time, personalizing a gift can really strengthen the lawyer-client relationship. Put in the extra effort, especially if it is the holidays or celebrating the end of a case. Think about high end items like Turkish towels or leather wine bags. You can also personalize bulk items for your employees, like glassware or notebooks.

Take a listen!

• 1:32 Identifying Your Target Audience
• 4:19 Working with Promotional Item Distributors
• 8:25 Avoiding Low-Quality Swag
• 12:07 Effective Swag Examples for Community
• 14:58 Personalized Swag and Employee Gifts

Tune in to today’s episode and checkout the full show notes here.

Connect with Heather:

• Website
• Instagram
• Facebook
• Linkedin