What if some of the biggest opportunities for service retention are hiding in plain sight? Recalls and mobile service often feel like operational challenges, but they could be the key to driving revenue and reactivating customers you thought were lost for good.

In this episode, sponsored by DriveSure, Ryan Maher, CEO and founder of BizzyCar, joins us to uncover how shifting your perspective on these services can transform your dealership’s growth strategy. From reducing missed recall opportunities to using mobile service to expand capacity without adding bays, Maher breaks down practical strategies that boost retention, reactivate customers after years of inactivity, and even help solve technician shortages. Whether you're trying to streamline operations or maximize every service opportunity, this conversation is packed with insights to help your dealership thrive.

What we discuss in the episode:

• How to turn recalls into a customer retention strategy
• The surprising revenue potential of mobile service
• Why missed recall opportunities are costing your dealership—and how to fix it
• How AI and automation can streamline service operations
• Tips for increasing service capacity without expanding your facility

Resources from this episode:

• DriveSure Dealership Service Retention Report
• Check out BizzyCar

Social Media:

• Connect with Ryan on LinkedIn
• Connect with Bill on LinkedIn
• Follow Roadmap Retention on LinkedIn