Transforming the Insurance Industry

In this episode, Manisha Tank is joined by Ryan Kim, Chief Digital and Marketing Officer at FWD Insurance Group, and Jean-Claude El-Sabbagh, Managing Director and Financial Services Data-led Transformation Industry Leader at Accenture. Together, we discuss the forces driving the need for reinvention in the insurance industry, why the market is facing a critical turning point of growth, and how insurers can take advantage of these new revenue opportunities.
We explore why data-led digital transformation is fast becoming a priority for global insurers, and how it is empowering organisations with a competitive edge and a resilient business strategy. Through Ryan's sharing of FWD's journey to becoming a digitally-adept, customer-driven firm, we explore how insurers can extract the best value from data and AI, and strategically combine both with cloud technology to innovate for the future and keep up with the evolving industry.

Visit Enterprise Transformation, a podcast series that explores how new technology is enabling enterprise transformation and reimagining organisations to seize future opportunities: https://impact.economist.com/projects/enterprise-transformation/

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