Transforming Sales Productivity: Lessons from Johnny Fetalvero at YGC Cars

Are you ready to supercharge your sales productivity and master the art of customer relationships? Tune in to this enlightening episode as we delve into the transformative journey of Johnny Fetalvero, Senior Vice President of the Car Division at YGC Group, a leading conglomerate in the Philippines. Discover how a well-implemented CRM solution can revolutionise sales processes and customer engagement. Join hosts Carol Fong and Adarsh Norona as they explore Johnny's experiences and strategies in driving change and fostering customer loyalty. Johnny shares insights gleaned from his company's transition from traditional sales practices to a dynamic CRM-led approach. Key episode moments: - Overcoming challenges in sales pipeline management with CRM tools. - Strategies for fostering lasting customer relationships and service excellence. - Enhancing productivity and accountability among sales teams. - Achieving a seamless transition to digital sales management. Thank you for tuning into Asia Growth Forecast! Don’t forget to hit subscribe and follow us on Apple Podcasts or Spotify (so you never miss an episode)! If you love this show, please leave us a 5-Star Review and share your favorite episodes with friends.