Mitch Brady partnered with PartsEdge to refine his company’s parts inventory. He uncovered and resolved issues with broad phase-in/phase-out criteria by customizing categorization for each part. This optimized stock, improved team clarity, and fine-tuned parts management.Together,

Kaylee and Mitch dive into how using PartsEdge not only enhanced inventory efficiency at Ressler Toyota but also uncovered hidden challenges and gave Mitch the tools to be creative with inventory management. Hear about actionable strategies for reducing obsolescence, tailoring phase-in and phase-out criteria, and leveraging data to make smarter decisions—all while maintaining a perfectly balanced inventory.

If you’re a parts manager looking for practical insights and real-world success stories, you won’t want to miss Mitch’s honest take on the impact of PartsEdge and the value of having a true partner in your corner. Let’s get into it!

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This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Our strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit 🔗 www.partsedge.com

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Takeaways

1. Customize inventory processes

2. Actionable reporting matters

3. Collaboration fuels creativity

   
   

Chapters

00:00 Optimizing Inventory with PartsEdge

05:07 Optimized Phase In/Out Strategy

06:50 Customized Parts Source Management

10:13 Managing Obsolescence in Inventory Returns

13:22 Custom Reports on Obsolete Parts

16:30 Effective Collaboration in Service Management

Connect

Kaylee Felio

LinkedIn: https://www.linkedin.com/in/gotopartsgirl

Website: https://www.partsedge.com

Tim Hayden is the CEO of Brain+Trust and Chief of Business Strategy at The Next Practice, with over 20 years of experience building strategic solutions for brands through media, data, and mobility. Through these ventures, he helps organizations create competitive advantages and build lasting trust with their audiences.

Today, Tim Hayden reveals how automotive dealerships are sitting on a goldmine of untapped dark data that could revolutionize their operations and customer experience. Through practical examples and industry insights, he demonstrates how this hidden information can be transformed into actionable strategies for growth and efficiency.

Building on this foundation, Tim explores the game-changing potential of AI in strengthening customer relationships and discusses how dealerships can modernize their operations for the future. He offers a compelling vision for how automotive retail can evolve by embracing these technological advances while maintaining the human touch that drives sales and customer loyalty.

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This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Their strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit 🔗 www.partsedge.com.

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Takeaways

Unlock hidden dealership data for actionable insights.

Use AI to deepen meaningful customer connections.

Modernize operations while preserving human relationships.

Quote

“The real power isn't just in collecting data.” -Tim Hayden​​

Connect:

Tim Hayden

LinkedIn: www.linkedin.com/in/saddleup

Website: www.braintrust.partners

Kaylee Felio

LinkedIn: www.linkedin.com/in/gotopartsgirl
Website: www.partsedge.com

Courtney Paschal is the Client Success Manager at Ellison Automotive Strategies and a seasoned automotive professional who began her career at Street Toyota in 2013. A passionate leader in both the automotive industry and her Amarillo community, Courtney is a Top 40 Under 40 honoree in Automotive News and actively serves with No Boundaries International. She’s also a proud dog mom to Cash, Tipper, and Penny.

Brad Paschal is the Market President at Dynatron Software and President of Brad Paschal Consulting. Starting his career in sales at Street Volkswagen, he worked his way up to e-Commerce Director before moving into consulting. Brad has spent the last 8+ years solving complex challenges across both variable ops/sales and fixed ops sides of the automotive business.

In today’s episode, they discuss the challenges and rewards of sharing both a home and career in auto retail, the importance of charity and giving back, and the unique dynamics of running dealership ops with a partner. Listeners get an inside look at vendor management best practices, the vital role of service and parts departments, and why gratitude and perspective matter for long-term success.

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This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Their strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit 🔗 www.partsedge.com

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Takeaways

1. Work-life balance boundaries matter

2. Recognize & empower parts/service teams

3. Gratitude & community givebacks

   
   

Chapters

00:00 Navigating Work-Life with Three Dogs

03:51 Mindset Anchors for Productivity

06:20 "Building Community Through Dealership Events"

11:20 "Highlighting Courtney's Career Achievements"

14:23 Lead Quality and Quota Concerns

16:52 "Sales vs. Service: Industry Divide"

19:49 Building Relationships with Service Teams

24:20 "Effective Communication in Relationships"

27:21 "Building Customized Workflows with AI"

31:58 Secret Floor Renovation Plans

35:41 Empowering Through Financial Growth

36:27 Passion for Problem-Solving in Dealerships

40:29 Walking Away from Success

43:52 "Helping Anytime, Anywhere"

Quote

“If you focus on helping people, all other stuff comes.” – Brad Paschal

“Survey your dealership and include everyone in the conversation—parts and service especially.” – Courtney Paschal

Connect

Courtney Paschal

LinkedIn: https://www.linkedin.com/in/courtney-paschal-39bb5a23/

Brad Paschal

LinkedIn: https://www.linkedin.com/in/bpaschal/

Kaylee Felio

LinkedIn: ⁠https://www.linkedin.com/in/gotopartsgirl⁠

Website: ⁠https://www.partsedge.com⁠