• Tough Conversations in Professional Settings

  • Apr 15 2025
  • Duración: 33 m
  • Podcast

Tough Conversations in Professional Settings

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  • Resumen

  • In this episode, Dr Lugo and Chief focus on the challenges and strategies for having tough conversations, particularly in professional settings. They discuss the importance of attitude, preparation, empathy, and active listening in effective communication, emphasizing the need to focus on facts and behaviors rather than emotions. They also explored the significance of understanding root causes, assuming good intentions, and maintaining a positive and respectful environment to foster better relationships and outcomes in difficult discussions.

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