End-User Adoption: 3 Ways to Stop AV Systems Collecting Dust
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End-User Adoption: 3 Ways to Stop AV Systems Collecting Dust
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Tired of boardrooms and classrooms packed with AV tech no one uses? Independent AV consultants David Allara and Jonathan Cuthbertson break down the three root causes of low user uptake—and the tactics that get people pressing “Start” with confidence.
Key take-aways
• Simplicity beats features—prune “Starship Enterprise” panels to one touch (or none)
• Tech must serve a goal—align AV design with real business outcomes, not shiny objects
• Scenario-based training—day-in-the-life practice crushes manuals
• Change-management check-ins—build emotional buy-in early
Quick hits
• Walk-in friction drops 40 % when steps are minimised
• Workflow-anchored training slashes help-desk tickets
• Change-management loops cut resistance before go-live
Contact konnectus TODAY to:
- Book a free 30-min scoping call → https://www.konnectus.com.au/contact-us-konnectus/
- Watch our free AV Health-Check video → https://youtu.be/XMHccVVjsTc
- Email your AV question → contactus@konnectus.com.au