To Know Her Was to Love Her: The Story of Keeshae Jacobs

Send us a text

On September 26, 2016, 21-year-old Keeshae Jacobs texted her mom to say she’d arrived safely at a friend’s house. She ended the message with “I love you.” That was the last anyone ever heard from her.

In this episode, we follow the trail of a deeply loved daughter, sister, and friend who vanished overnight—and the nearly eight-year fight her mother, Toni Jacobs, waged to find answers. We unravel the details of Keeshae’s final known movements, the chilling inconsistencies in the stories told, and the failures that allowed her case to go cold for years.

Through family memories, community leads, and law enforcement revelations, we explore what it means to search for truth when urgency never came—and how one woman’s determination refused to let her daughter be forgotten. This is the story of Keeshae Jacobs.

If you have any information about Keeshae’s disappearance or remains, please contact the Richmond Police Department Major Crimes Division at [phone] or call Crime Stoppers anonymously at [phone] or online here.

To see more about this case, as well as the sources used to create this episode, visit our Blog Here.

Thank you so much for listening to Vanished Voices. We truly appreciate you!