"They Thought I Was White on the Phone": From Shoe Shiner to Master Craftsman

"What we take for granted is opportunity. Opportunity is just the door being open. Once it's open, you're going to have challenges. But the door is open."

Meet Norman Randolph, from Randolph's Shoe Care Service in Hightstown, New Jersey, the man who sees your soul through your shoes. From repairing a diabetic woman's shoes in an emergency to navigating racial perceptions in corporate offices, this episode explores the life of a man who built a legacy with his hands.

In this episode:

Why the condition of your heels reveals your personality.

How he turned a 70/30 split with dry cleaners into a passive income empire.

The incredible story of the "Gumball Machine" that proved humanity transcends class.

Why "Old School" responsibility is the only marketing strategy you need.

An episode for anyone who wants to know what it takes to walk through the door when it finally opens.