They Judge You On A Number You Don't Control

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They judge you on four numbers.
Productivity
Efficiency
Proficiency
Effective Labor Rate
In this episode we break down what each one actually means, what you control, what you don’t, and why a slow week doesn’t always mean you’re a slow tech.
Flat rate turns shop problems into your pay problem.
Understanding your wrench time vs billed time shows the real story.
Are you slow
or are you starving.
Know your NUMBERS!

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