The art of decision making

This month I ask the questions, why are people reluctant to make decisions? How do we overcome the fear of making a decision on the fireground? what tools can we use to help people to make quick decisions with less than perfect information.
I enlist the help of Deputy Chief Shane Darwick. Shane is a longtime friend, mentor, and teacher. Shane can keep calm, filter out the external noise and distraction on chaotic emergency incident and instill command presence. Shane offers over 40 years of experiences in the fire service to answer my questions on the art of decision making.