Matt Talks Hospitality Podcast Por Powered by mews.com arte de portada

Matt Talks Hospitality

Matt Talks Hospitality

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Welcome to Matt Talks Hospitality, a hospitality podcast where every episode is tailored for hoteliers.Your host, Matt Welle, Mews CEO, has spent over two decades in the hospitality industry. He shares valuable lessons and insights to help you fine-tune and improve your business. He brings together hospitality and tech experts to dive into hotel operations, revenue management, and more.As the CEO of the hospitality software company Mews, he's excited to be making a mark on an industry which is as old as mankind. Its an industry that desperately needs a new generation of thinkers to drive innovation. He believes technology should not alienate personal relationships, it should rather help facilitate better and more personal service. More episodes and video content available here: https://hubs.ly/Q0350wrf0Learn more about Matt Welle: https://www.linkedin.com/in/matthijswelle/164748 Economía Gestión Gestión y Liderazgo
Episodios
  • Mews Summer Release: New features for smooth hotel operations

    Mews Summer Release: New features for smooth hotel operations
    Sep 16 2025
    Hospitality is at its best when everything just works. That’s the idea behind the very first Mews Summer Release, aptly named Smooth Operations. It's a bundle of new Mews features intended to make hotel operations (and stays) smoother. Think guest ID & selfie collection, wallet-based room keys, guest lifetime value insights and automatic payment routing, among others. Adam Britton, Product Director at Mews, joins Matt to talk it all through.
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    24 m
  • The art of unscripted hospitality with Dina Belon

    The art of unscripted hospitality with Dina Belon
    Sep 11 2025
    What happens when you hire for personality? That’s how Staypineapple built a culture where staff aren’t afraid to be themselves at the front desk, where genuine interactions win over guests and where hospitality feels authentic, not scripted. The hotel group’s president Dina Belon explains how that same culture kept the staff resilient when Staypineapple overhauled most of its tech stack – PMS, POS, CRM, housekeeping and guest communication tools. Learn more about the podcast here: http...
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    32 m
  • Are your hotel guests loyal, or just collecting points? With Michael Coscetta

    Are your hotel guests loyal, or just collecting points? With Michael Coscetta
    Sep 3 2025
    Michael Coscetta, President of Mews, knows how to build and scale global business teams in high-growth industries. He also spends about half of every year staying in hotels, which makes him an expert on loyalty programs from the guest perspective. In this episode, Michael joins Matt to talk points: are they still relevant, and do they have anything to do with loyalty? Learn more about the podcast here: https://hubs.ly/Q0350wrf0 #hoteltech #hospitalitypodcast #mews #hotelmanagementsystem #pms ...
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    32 m
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