The Virtual Success Show

De: Barbara Turley and Matt Malouf
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  • Resumen

  • The Inside Scoop on Outsourcing Success
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Economía Gestión Gestión y Liderazgo Liderazgo
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Episodios
  • How Nathalie Lussier Built a Powerhouse Business Using Virtual Teams

    How Nathalie Lussier Built a Powerhouse Business Using Virtual Teams
    Apr 23 2025
    How Nathalie Lussier Built a Powerhouse Business Using Virtual Teams Want the transcript? Download it here. In this episode, special guest Nathalie Lussier, who has been making websites since she was 12 years old, takes us through her journey of starting her own business and using virtual teams to help her grow her business to what it is today. Nathalie takes us back to the beginning when she started with just one VA who was working 5-hours a week, and how she has grown her team to include seven specialists, who span the globe. Some of the areas covered include: The importance of good systems and processes The need for a project management tool Allowing your team to step-up and perform The importance of meetings with your virtual team Tips on engaging the ‘right’ virtual team member Why it is important to adopt the mindset of ‘let it go and have somebody else do it’. Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group. In this episode: 01:50 – Who is Nathalie Lussier? 03:25 – Nathalie’s virtual team 04:40 – Her first real hire 05:53 – The importance of using a project management tool 07:47 – Good systems and processes already in place 8:23 – Write down your processes, step-by-step 10:57 – Growing the team 13:26 – Allowing your team to step up 16:31 – Managing a big virtual team 18:16 – The importance of meetings 21:54 – Nathalie’s tips on engaging a VA 24:27 – Investment vs expense mindset 26:58 – Share your business vision with your team 28:19 – Wrapping things up Barbara: Hey everyone, and welcome back to another show of Virtual Success, where we give you the inside scoop on outsourcing success for entrepreneurs, by entrepreneurs. I’m joined as always by my fantastic co-host Matt Malouf. Matt how are you? Matt: I’m well, how are you Barb? Barbara: I’m great thanks, excited about today’s show as always. Because we’ve got a new guest on the show today. Matt: Yes. Barbara: Nathalie Lussier who a lot of listeners will be very familiar with. Because Nathalie is someone I followed myself, in my own entrepreneurial journey for a long time. She is the founder of Ambition Ally, which has the software tools, “Access Ally” – which is a membership site, a fantastic membership site plugin, I think if I’m using the right term. She also has Popup Ally, which is a popup forum builder on websites. I love the fact that Nathalie … not only does she have a team, a virtual team that we’re going to talk about today. But she is also a female really going for it in the tech space, which is not that common, getting more common. Nathalie, welcome to the show. Nathalie: Thanks for having me here guys. Barbara: Great, so Nathalie just to kick off, can you just give us a quick idea of what you’re up to today? A quick synopsis of where you started, and this whole virtual team thing. You started out as I think a web developer? Who is Nathalie Lussier? Nathalie: Yeah. I like to go way back to how I got started on the web. I started making websites when I was just 12 years old. I studied software engineering, and I had this job offer on Wall Street that I turned down to start my first business. That very first business was in the hub space and the info-product marketing space. I quickly learned that my gift was technology, but for some reason when I was in the corporate world I didn’t really enjoy my work in that space. I realised, “okay, let’s go back to tech, let’s focus on that.” So I did do web design in those early days. Then I switched off to doing more website building and more training in the tech space and marketing space. Then eventually I came full circle and I started designing software where instead of teaching people how to use tech tools, I design the tech tools to make it easier for them to achieve their results. So that is how I got to where I am today with our Ambition Ally products for ambitious business own...
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    30 m
  • How to Create an Online Course for Free with Chris Badgett

    How to Create an Online Course for Free with Chris Badgett
    Aug 3 2020
    How to Create an Online Course for Free with Chris Badgett Want the transcript? Download it here. In this episode, Barbara Turley speaks to Chris Badgett of LifterLMS about the process of creating your own online course and membership sites, and how this will help you and your business especially in the middle of a global crisis. Some key points include: Getting your course ideas out of your head and actually creating them The minimum tech stack needed in order to start an online course or membership site Taking advantage of the current crisis and developing your business online Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group. In this episode: 02:11 How to create an online course for free 06:22 SCIDL Method 09:58 How to avoid getting stuck with the Tech Stack 13:13 Taking advantage of the current crisis 17:20 What does it mean to Pivot your Business 18:30 Having the right Business Mindset this crisis 19:44 Wrapping things up Intro: Do you find yourself running out of time to accomplish your work? Are you spending time doing things that you're not that good at? There are effective ways to outsource these tasks so you can focus on your business. This is the Virtual Success Show. We bring the inside scoop on outsourcing success for entrepreneurs, by entrepreneurs. And now, here are your hosts, Matt Malouf, and Barbara Turley. Barbara Turley: Welcome everyone to today's episode of the Virtual Success Show podcast where today I am joined by Chris Badgett, who I've had on the podcast before, who's the founder of the LifterLMS membership site plugin. And we're here today to talk all about membership sites and why now is the best time ever for you to get your course out of your head onto a learning management system. Like something like Lifter and get it out to the world so obviously, I'm Barbara Turley, your host of the Virtual Success Show podcast and founder of The Virtual Hub. Chris, welcome to today's show. Chris Badgett: Thanks for having me, Barbara. I'm really excited to get into it with you today. Barbara Turley: Yes, so look, you know, I know loads of people over time have always wanted to create membership sites, online courses and you know as well as I do that people get stuck not just with getting the course out of their heads but getting it onto the platforms, the tech stops people and usually business stops people in that you're running the day to day running of your business stops you, so now is the best time I think, for a lot of businesses to try to pivot fast and go this route. We'll talk about kind of the best businesses that can do that in a minute but I was really inspired by your- recently you did a four day course creation boot camp, I think you'd call it online and with the idea of to help people to get a course out of their heads, get out of the weeds and actually get the course created. Can you give us the short and dirty version of how do we do that? And how do we make it less overwhelming? Because it's quite overwhelming to do it. How to Create an Online Course for Free Chris Badgett: Yeah, well, first, I just want to acknowledge the huge problem and this isn't a new problem because if you think about it, if you're watching this right now, just raise your hand or smash the like button or whatever, if you have ever thought about writing a book, but you never actually wrote the book. This kind of- this is an age old problem right here too, with creative entrepreneurs and people who want to innovate and are really passionate about a topic or helping a certain type of person. So I see unfortunately, a lot of people get stuck in the weeds of like they're looking at the mechanism, they're looking at the course or the membership site, or the coaching program that they're going to put on the internet and they're really focused on it. But then there's this giant gap between, "Alright,
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  • Office to Remote: The Tech Stack for a Seamless Transition with Peter Moriarty

    Office to Remote: The Tech Stack for a Seamless Transition with Peter Moriarty
    Jul 20 2020
    Office to Remote: The Tech Stack for a Seamless Transition with Peter Moriarty Want the transcript? Download it here. In this episode, Barbara Turley speaks to Peter Moriarty of itGenius and discusses the how-to’s of setting up your company fit for a virtual environment. They talk about creating the right systems and processes in order to effectively manage a remote team. Some key points include:The tools that you need in order to have a great task and communication flow in your business.Challenges working in a virtual environmentWhy you should eradicate emailsWhat does it mean to have the right mindset shift Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group. In this episode:02:02 Roadblocks when setting up Cloud Based System04:30 Important G Suite features07:40 Task Management, Systems and Processes 11:58 Working in a Virtual Environment15:22 Why Task Management by Email never works19:21 Tips in getting through this remote setup successfully26:28 Remote Business Playbook28:09 Wrapping Things Up Tools Mentioned:AsanaTrelloPodioG SuiteDropboxZoomSkypeSlackZapierOntraportActive Campaign Intro: Do you find yourself running out of time to accomplish your work, are you spending time doing things that you’re not that good at? There are effective ways to outsource these tasks so you can focus on your business. This is the Virtual Success Show, we bring the inside scoop on outsourcing success for entrepreneurs by entrepreneurs. And now, here are your hosts Matt Malouf and Barbara Turley. Barbara Turley: Hey, everyone, welcome back to another special edition episode of the Virtual Success podcast where we're now taking it live online to cope with this COVID-19 crisis that we're currently all in right now. Today's guest, I'm talking to Peter Moriarty from itGenius and he's given me so many tips already before we've even started this show. But really what I want to talk about is so many companies have been scrambling to try to move people into a remote or work from home situation over the last few weeks. Me included, I at The Virtual Hub had to move 110 staff very quickly into work from home situations and it was something apart from the issue of not having computers, the actual online or the systems, part of it was very easy because I had actually set it up that way. But I know a lot of companies have been scrambling trying to do this and not really getting it right. So, Peter's here with us today to talk specifically about how to set your company up to make sure that the next time, hopefully, we never have to do this again. But if you do, you can move fast and that your systems are portable. So Peter, welcome to the show. Thank you so much for joining us. Peter Moriarty: Thank you so much for having me. I am thrilled to be here. Barbara Turley: So to kick off, can you tell me, I'm sure you see this all the time in your experience with working with companies. A company who comes to you and wants to be more cloud-based or wants to be more nimble in terms of moving people around, what are the major roadblocks and problems that you see in their setup? To kick off. Roadblocks in Setting Up a Cloud-Based System Peter Moriarty: Yeah, I'd say it's always people. But people are always the roadblocks. It's either processes that are in place, or ways of thinking they're in place, which are the biggest blockers. And technology change requires people change. And so when you're going through a process of you know, everyone's been through a bad technology change at one point in their life, whether that was you know, working in corporate and having someone implementing your system without training people properly, or just, you know, switching from a PC to a Mac, and the first couple of days, kind of not knowing where the buttons are, you know, the frustration and the the fear, it's not just a fear of change for stop, but it's certainly, you know,
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