As a Physiotherapy business owner, adding to your profitability is an important aspect. If profitability is something you want to learn more about, Andy and Phil have you covered. In the latest episode of ‘The Treatment Room‘, Andy and Phil discuss ‘What keeps customers coming back’. Did you know repeat clients are five times […]

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In this latest podcast of ‘The Treatment Room’, Phil and Andy discuss how the therapy world is all about customer service. This includes them discussing: Expectation matching Competitiveness of the  industry Customer journey is your product Understanding customers Feedback Service improvement Consistency of its delivery A plan and a process to deliver well Team required […]

The post The Treatment Room Podcast – You are in the customer service industry – whether you like it or not! appeared first on Elevate Your Clinic.

As a therapy business owner, marketing and sales is an essential method to utilise, yet it’s something many find hard to grasp and take advantage of. In the recent episode of ‘The Treatment Room’ Phil and Andy discuss the topic of  Marketing and Sales. They expand on the why its: Essential to do Time-consuming Expensive […]

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