The Smart Care Team Spotlight Podcast Podcast Por Molly McCarthy arte de portada

The Smart Care Team Spotlight Podcast

The Smart Care Team Spotlight Podcast

De: Molly McCarthy
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In a rapidly evolving healthcare landscape, the challenges faced by clinicians are mounting. Join host Molly McCarthy MBA RN-BC, former US Microsoft CNO, as she leads captivating conversations with today’s health leaders about the game-changing potential of AI and Ambient Intelligence for care teams. Visit virtualnursing.com, your go-to resource for accelerating the transition to smart care teams. Presented by care.ai ®.care.ai Enfermedades Físicas Higiene y Vida Saludable
Episodios
  • Episode #65. Hearts, Minds, Wallets, and Watches: A Better Framework for Healthcare Innovation with Mike Higgins, Executive in Residence at

    Episode #65. Hearts, Minds, Wallets, and Watches: A Better Framework for Healthcare Innovation with Mike Higgins, Executive in Residence at
    Apr 8 2026
    What if the secret to becoming a trusted advisor in healthcare isn’t expertise, but how well you listen, serve, and show up? In this episode, Mike Higgins, Executive in Residence at the Health Management Academy and an advisor to several other healthcare companies, connects his leadership style to early lessons in empathy and service from his family’s funeral business, which carried into his career at The Advisory Board Company and beyond. He explains that true strategic partnerships in healthcare are built on deep listening, transparency, and a shared commitment to solving complex problems, not just delivering solutions. He highlights AI as a transformative force but emphasizes that the industry is still in a learning and experimentation phase, guided by frameworks like hearts, minds, wallets, and watches. Across it all, Higgins reinforces that trust, gratitude, preparation, and making every interaction valuable are the foundations of lasting relationships. Tune in to hear how Mike Higgins defines true partnership in healthcare, and why service, trust, and preparation matter more than ever in an AI-driven world! Resources: Connect with and follow Mike Higgins on LinkedIn. Follow the Health Management Academy on LinkedIn and explore their website!
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    36 m
  • Episode #64. Building Care That Lasts: Innovation Beyond Technology, with Ruth Frey, Executive Director for Children's Hospital of Philadelp

    Episode #64. Building Care That Lasts: Innovation Beyond Technology, with Ruth Frey, Executive Director for Children's Hospital of Philadelp
    Mar 25 2026
    Global impact starts with local trust and sustainable partnerships. In this episode of the Smart Care Team Spotlight, Ruth Frey, Executive Director for Global Collaborations at the Children’s Hospital of Philadelphia, discusses building sustainable global pediatric care through community-driven innovation and long-term partnerships. She reflects on her 45-year career at the Children’s Hospital of Philadelphia and how early mentorship from C. Everett Koop shaped her leadership philosophy and commitment to excellence. She shares how a mission trip to the Dominican Republic transformed her perspective and led her to move beyond short-term medical missions toward lasting system change. She also describes creating a health promoter model and developing a fully sustainable clinic that continues to serve as a regional hub for pediatric care and public health training. Tune in to hear how people-centered innovation can transform global healthcare delivery and create an impact that lasts for generations. Resources: Connect with and follow Ruth Frey on LinkedIn. Follow the Boston Children's Hospital on LinkedIn and explore their website! Follow the Children's Hospital of Philadelphia on LinkedIn and visit their website!
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    30 m
  • Episode #63. AI That Gives Nurses Time Back. The AI Strategy Nurses Actually Want, with Colleen Mallozzi, Senior Vice President and Chief

    Episode #63. AI That Gives Nurses Time Back. The AI Strategy Nurses Actually Want, with Colleen Mallozzi, Senior Vice President and Chief
    Mar 11 2026
    What happens when nurses help design AI instead of just using it? In this episode of the Smart Care Team Spotlight, Colleen Mallozzi, Senior Vice President and Chief Nurse Informatics Officer at Jefferson Health, discusses how healthcare organizations can use AI and emerging technologies to redesign care delivery while reducing nurses' burden. She explains why frontline nurses must be deeply involved in the design and deployment of new tools to ensure they truly support clinical workflows. She also shares early insights from Jefferson Health’s ambient listening pilot, which aims to reduce documentation time, lower cognitive load, and return meaningful time to clinicians at the bedside. Throughout the conversation, she emphasizes that successful innovation requires rigorous measurement, strong governance, and a focus on outcomes rather than just exciting technology. Tune in to hear how thoughtful AI adoption can give nurses back time, improve care delivery, and help shape the future of healthcare. Resources: Connect with and follow Colleen Mallozzi on LinkedIn. Follow Jefferson Health on LinkedIn and explore their website!
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    34 m
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