Welcome to the Small Business Retail Sessions podcast, brought to you by Enterprise Nation's Powering the High Street programme, in collaboration with EDF.

This series explores the major challenges that today's retailers are facing – from declining footfall and vacant shop-fronts to the post-pandemic recovery and increasing demand for sustainability.

In the 10th and final episode of the series, we're joined by Sam Matanle, co-founder of Batch.

Batch is a menswear brand whose mission is to raise the standard of sustainability in fashion by eliminating overproduction and waste.

Founded in 2021, it produces high-quality casual suits made to order – manufacturing only what's needed. With a flagship store in Covent Garden and a growing online presence, Batch is redefining what the modern suit can be: versatile, well-made and built to last.

In this episode, Sam shares the story behind Batch's launch, the challenges of building a slow fashion brand and how transparency, customer experience and relentless focus have driven its growth.

Topics discussed in the episode:

• How Sam and co-founder Julian spotted a gap in the market for casual suits
• Why Batch makes everything to order – and how it drastically reduces waste
• The difference between made-to-order and made-to-measure (and why it matters)
• Lessons from entering the fashion world without a fashion background
• Why off-the-shelf sizing and a single perfected fit works for most customers
• How the in-store experience builds trust, loyalty and higher conversion rates
• Managing customer expectations in a world of next-day delivery
• Why sustainability isn't the lead message – and what actually motivates shoppers
• How Batch has used celebrity and influencer partnerships to build credibility

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Through the Powering the High Street programme, we're bringing new energy to retail in the UK. We're helping small businesses thrive on the high street – through expert support, smart energy advice and practical tools to grow sustainably.

Find out more at enterprisenation.com/poweringthehighstreet/

To listen to previous podcast episodes, go to enterprisenation.com/podcast

Welcome to the Small Business Retail Sessions podcast, brought to you by Enterprise Nation's Powering the High Street programme, in collaboration with EDF.

This series explores the major challenges that today's retailers are facing – from declining footfall and vacant shop-fronts to the post-pandemic recovery and increasing demand for sustainability.

In episode nine of the series, we're joined by Camilla Cole, founder of Hypha Studios.

Hypha Studios is a charity that connects artists with vacant high street spaces in exchange for community-focused events.

Launched during lockdown in 2021, Hypha has since provided over £2.7 million worth of free space to creatives across more than 60 locations. Through temporary galleries, workshops and pop-ups, Camilla’s model brings culture, community and innovation to the high street – while also supporting landlords, councils and the wider local economy.In this episode, Camilla shares how Hypha Studios helps regenerate town centres by putting creative energy at the heart of local places, and why flexibility, collaboration and rethinking retail are key to building high streets that work for everyone.

Topics discussed in the episode:

• The lockdown walks that sparked the idea for Hypha Studios
• How the model works – free space for artists, community benefit for towns
• Why creativity plays a vital role in high street regeneration
• How landlords benefit – from reduced costs to better long-term tenants
• What makes a great space – and why it depends on location and use
• The importance of local context and hyper-specific programming
• How Hypha builds trust with landlords, councils and communities
• Supporting emerging artists with space, skills and visibility
• Turning vacant shops, offices and supermarkets into cultural hubs
• Why collaboration across sectors is key to creating thriving high streets

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Through the Powering the High Street programme, we're bringing new energy to retail in the UK. We're helping small businesses thrive on the high street – through expert support, smart energy advice and practical tools to grow sustainably.

Find out more at enterprisenation.com/poweringthehighstreet

To listen to previous podcast episodes, go to enterprisenation.com/podcast

Welcome to the Small Business Retail Sessions podcast, brought to you by Enterprise Nation's Powering the High Street programme, in collaboration with EDF.

This series explores the major challenges that today's retailers are facing – from declining footfall and vacant shop-fronts to the post-pandemic recovery and increasing demand for sustainability.

In episode eight of the series, we're joined by Dionne Palmer, the co-founder of My Signature Aroma.

My Signature Aroma is a scent bar based in Brixton Village that allows customers to craft their own bespoke fragrance in-store.

Alongside her co-founder Frank, Dionne launched the business in 2020 with a mission to make niche fragrances more accessible and personal. What began as an online-only store during lockdown is now a vibrant bricks-and-mortar destination where scent meets creativity, community and self-expression.

In this episode, Dionne shares the story behind the business, the value of face-to-face connection in retail and how personalisation, fun and empowerment are at the heart of everything My Signature Aroma does.

Topics discussed in the episode:

• How lockdown inspired Dionne and Frank to fill a gap in the fragrance market
• The challenges of selling scent online – and why in-person experiences are so powerful
• How they created a "cocktail-style" scent bar where customers mix their own signature fragrance
• What it means to centre creativity and individuality in product design and customer service
• The role of workshops and education in deepening customer engagement
• The power of community: how Brixton has shaped the business
• Building customer loyalty through personal connection and meaningful interactions
• Marketing lessons learned – from social media to viral moments and local word of mouth
• Plans for growth, including new store locations, international expansion and team building
• Why empowerment and joy are the feelings every customer should leave with

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Through the Powering the High Street programme, we're bringing new energy to retail in the UK. We're helping small businesses thrive on the high street – through expert support, smart energy advice and practical tools to grow sustainably.

Find out more at enterprisenation.com/poweringthehighstreet/

To listen to previous podcast episodes, go to enterprisenation.com/podcast