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What if the biggest waste in your ad budget isn’t the media, the message, or the targeting… but the way your team answers the phone?

In this punchy Maven Marketing episode, Brandon Welch and Caleb Agee break down how poor phone etiquette quietly drains your advertising dollars—and exactly what to do about it.

Inside this episode:

• Why a missed call is often a $200 mistake
• 10+ phone etiquette rules that every business should follow
• How poor customer experience sabotages even great marketing
• Simple, free fixes that turn your phone team into a conversion machine
• Proven stats: Trained phone teams earn 20% more per call

If you're spending a dime on advertising and not training your phone team, you're leaking opportunity. This episode will help you plug the hole—and grow your revenue without touching your ad budget.

Perfect for: Service businesses, local shops, anyone with a ringing phone.

Watch, share, and forward to the team. This one could save you thousands.

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Host: Brandon Welch
Co-Host: Caleb Agee
Executive Producer: Carter Breaux
Audio/Video Producer: Nate the Camera Guy

Do you have a marketing problem you'd like us to help solve? Send it to MavenMonday@FrankandMaven.com!

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