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Summary
In this episode of The SharePoint Helpdesk Podcast, I sit down with Carol Klocek, CEO of the Center for Transforming Lives (CTL) in Fort Worth, Texas. Carol shares her powerful journey from a challenging upbringing to leading one of the most impactful nonprofits in Texas. Together, we explore the trauma-informed work CTL provides for women and children, their recent move into a state-of-the-art facility, and how strong strategy creates lasting change.

What You’ll Learn in This Episode:

• Carol’s personal journey into nonprofit leadership.
• What “trauma-informed care” means and why it matters.
• How CTL’s new building expands support for families with child care, counseling, and small business incubators.
• The importance of strategy in nonprofit growth and how SharePoint can support organizational operations.
• Lessons learned from moving into a new facility and preparing for future growth.
• Why having the right team matters just as much as having the right technology.

Our Guest:
Carol Klocek has served as CEO of the Center for Transforming Lives (CTL) since 2009. With a background in social work, business, and nonprofit leadership, she has guided CTL through tremendous growth. Today, CTL provides housing, child care, counseling, and economic opportunities for women and children in Tarrant County.

Links & Resources:

• 🌐 Center for Transforming Lives Website
  
  
• 📧 Contact Carol: cklocek at transforminglives dot org
  
  
• 📘 Book Mentioned: White Poverty by Rev. William Barber
• 📝 Paper Mentioned: “Disrupting Poverty and Promoting Well-Being for Single Mother Families in Tarrant County” (by Dr. Bethany Edwards, CTL)
• On their Facebook page, you can see a full shot of the front of their new facility. Check out YouTube for a digital tour.

One more thing:
If you enjoyed this conversation, subscribe to The SharePoint Helpdesk Podcast on your favorite podcast app. Leave me a review and share the episode!

Connect with me on LinkedIn to continue the conversation! CTL is on LinkedIn too.

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Jazmen Jackson has entered the building...and she wants to rewire the way we think about the term "Strategic Planning". Actually, she wants us to stop using the term. When the episode was over I immediately started updating what I considered my business strategy and you will too, I promise. At minimum, you'll give your strategy a review.

Tune in and let me know what you found valuable.

My number one takeaway is that strategy isn't set it and forget it. Instead, it's living and breathing. And ALL of your business decisions should be rooted in that strategy.

NOTE: This episode is Audio Only.

Jazmen currently doesn't use social media. You can get in contact with her via her website: Standard Strategy Group, LLC

Here's her bio:

Jazmen Jackson is a strategy consultant who helps small businesses grow with clarity and confidence. With over 10 years of experience working with entrepreneurs, family-run companies, and early-stage startups, Jazmen specializes in identifying growth opportunities, and turning everyday challenges into smart, actionable strategies.

Rather than offering one-size-fits-all advice, Jazmen works directly with business owners to create clear, practical plans—whether it’s refining a business model, improving operations, or charting a course for sustainable growth. Clients appreciate her down-to-earth style, no-jargon communication, and genuine investment in their success.

Jazmen holds a certificate in Strategic Management from Georgetown University and is a Certified Project Management Professional, Senior Business Strategy Professional, and Project Management Office - Certified Practitioner. She has experience in business process improvement, and small business consulting, equipping her with both the tools and insights to deliver real results—without the corporate fluff. She believes strategy should be simple, sound, and agile.

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The Tackle Box: Chief Operating Officers should find them a SharePoint SME and marry them. Or maybe just form a really good business relationship with them. 😊

In this episode, I read through the responsibilities section of a job announcement I found on LinkedIn. It’s from a company called Latinx Talk Therapy. I broke down how SharePoint can support each bullet point.

If you’re a COO at an organization that uses Microsoft 365, this episode is absolutely for YOU.

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#Announcements
No announcements, except book a call with me if you’re a COO: https://calendly.com/sphd/main

#TheConnect

I'm on LinkedIn sharing tips on a regular basis.

I'm doing the same on TikTok! I'm loving it over there because I can share screenshots in the videos that help visualize what I'm talking about. Come check me out!

I'm on IG, FB and Threads too.

Don't forget about YouChube!