The Seven-Step Hostage Situation You Call Onboarding
No se pudo agregar al carrito
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
The Seven-Step Hostage Situation You Call Onboarding
-
Narrado por:
-
De:
This story was originally published on HackerNoon at: https://hackernoon.com/the-seven-step-hostage-situation-you-call-onboarding.
Users clicking Next so fast the cursor blurred. One opened the console to force-skip. What I learned about interfaces that teach themselves.
Check more stories related to product-management at: https://hackernoon.com/c/product-management. You can also check exclusive content about #onboarding, #saas, #product-design, #ux-design, #design, #ui-design, #ui-ux, #hackernoon-top-story, and more.
This story was written by: @hackercm8riv27c00002e6mhctmxnpn. Learn more about this writer by checking @hackercm8riv27c00002e6mhctmxnpn's about page, and for more stories, please visit hackernoon.com.
I watched a user open the browser console and type commands to force-skip my onboarding flow. That's when I knew I'd built a hostage situation, not help.