The Secret to a Happy Dental Team... And It's Not Just About Money

On this episode of Dental Unscripted, Michael and Paula discuss the critical topic of team culture and its impact on a dental practice. They explain that a great culture is the key to combating burnout and stress, which have become prevalent in the dental community.

The hosts break down the essential components of a thriving culture, starting with core values. They stress that leaders must be clear about their values, as this is the foundation for holding team members accountable. The conversation also covers the importance of setting clear and specific expectations, moving beyond vague job descriptions to measurable goals.

Michael and Paula delve into the necessity of addressing conflict. They argue that a leader's ability to "lean into" difficult conversations can actually strengthen relationships and propel the practice forward. They emphasize creating a safe environment where team members feel comfortable resolving issues. The episode concludes with the powerful idea that "culture eats strategy for breakfast," because even the best plans will fail without an aligned and engaged team.

Hosts of the Show:
Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what he does and can do here: https://nxlevelconsultants.com