The Secret to Beating Your Competitors

Unlock "The Secret to Beating Your Competitors" with actionable insights from the Undercover Customer podcast! Discover how mystery shopping and human intelligence can transform your retail or banking business.

In this debut episode, Steve Worthy, Head of Growth at Competitor IQ, breaks down the importance of competitor analysis and how understanding both internal and external perspectives can give your business the edge it needs.

Learn why real-world customer experiences matter, how to uncover hidden challenges, and why balancing rates and experiences is key to success. Whether you're a retailer or banker, this episode is packed with strategies to redefine your market position and outshine your competition.

Join the conversation and gain the tools you need to make smarter, more informed decisions today!

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