The Role of Empathy in Leadership with Teresa Johnson

Empathy gets talked about a lot in leadership, but too often it stays at the level of slogans.

Many employees still experience leaders who are distant, reactive, or purely numbers driven, even as research shows that empathetic leadership drives higher engagement, innovation, and loyalty.

In this episode of The Bliss Business Podcast, we sit down with Teresa Johnson, CEO of Color Me Mine, to explore what empathy in leadership looks like in the real world of franchise studios, frontline staff, and community based businesses.

Teresa shares powerful insights on:

• How to practice empathy without lowering standards or avoiding hard conversations

• The systems and rituals that help empathy show up across an entire franchise network

• Why purpose matters when you are leading creatives, entrepreneurs, and local communities

• What it means to bring love into business in practical, everyday ways

🎙️ Hosted by Stephen Sakach and Mike Liwski

🎧 Produced by Tullio Siragusa

Empathy is not a soft extra. It is a core leadership practice that changes how people feel, perform, and stay.

#TheBlissBusinessPodcast #Leadership #EmpathyInBusiness #Culture