The Resilient Recruiter Podcast Por Recruitment Coach Mark Whitby arte de portada

The Resilient Recruiter

The Resilient Recruiter

De: Recruitment Coach Mark Whitby
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Join "the Recruitment Coach" Mark Whitby as he and his guests unpack the secrets of what it takes to be a profitable and long-lived professional in the recruitment industry.(c) Breakthrough Coaching Ltd T/A RecruitmentCoach.com. All rights reserved. Economía Exito Profesional Gestión y Liderazgo Liderazgo
Episodios
  • How to Scale to £3M with Strategic Bets Not Just Hard Work, with Ollie Scott

    How to Scale to £3M with Strategic Bets Not Just Hard Work, with Ollie Scott
    Nov 13 2025
    Why do some recruitment founders scale to seven figures while others stay stuck at £300K despite working just as hard? My guest, Ollie Scott, realized that growth doesn’t come from hustle. It comes from strategic bets. Ollie is the founder of Unknown, a £3 million talent growth consultancy that has worked with more than 500 creative brands including Nike, Apple, and Disney. He launched the business in 2018 with £13,000 on a credit card and a desire to build the opposite of every recruitment company he had experienced. In this episode, Ollie explains how rebellion helped Unknown stand out, why scaling from eight to eighteen people collapsed margins from 45% to 8%, and how he rebuilt the business using a clear operating model and three strategic bets: brand, recurring revenue, and M&A advisory. He also shares why recruiters dramatically undervalue the market intelligence they gather every day, and how agencies can monetise this insight through buy-side advisory priced at six figures. If you want to grow your agency sustainably — with better positioning, better pricing, and better recurring revenue — this episode is full of practical lessons you can apply immediately. You’ll Learn: • Why trying to be the “best” agency is a losing strategy • How Unknown defined a point of view clients cared about • What went wrong scaling from 8 to 18 people • Why profit is the safety net that enables innovation • How to build a productized recruitment offering • Why freelance talent pools are the future of recurring revenue • How recruiters can monetise M&A intelligence • How to price buy-side advisory at six-figure fees Episode Timestamps: [4:05] Selling suits to James Caan’s recruitment firm [10:23] Launching Unknown with £13,000 on a credit card [15:36] Naming strategy and brand distinctiveness [18:26] Writing a breakup letter to recruitment companies [21:44] Why rebellion works early but can’t scale [36:36] Productizing around three ICPs [44:03] Scaling to 18 people destroyed profit margins [48:34] Profit as psychological safety [53:20] Building recurring revenue through freelance talent pools [58:25] Why recruiters have more M&A intelligence than M&A firms Guest Bio: Ollie Scott is the founder of Unknown, a £3 million talent growth consultancy specialising in the global creative industry. Before launching Unknown, Ollie spent six years at Gemini People, joining the board in his early twenties. Unknown now operates across executive search, freelance talent pools, and M&A advisory for creative agencies. Connect with Ollie: LinkedIn: Ollie Scott Website: unknown.media Connect with Mark: recruitmentcoach.com/strategy-session linkedin.com/in/markwhitby Instagram: @RecruitmentCoach
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  • How to Triple Revenue in 5 Years Without Burning Out, with Martin Herbst

    How to Triple Revenue in 5 Years Without Burning Out, with Martin Herbst
    Nov 11 2025
    Why do some recruitment business leaders triple their revenue while others plateau despite working twice as hard? My guest, Martin Herbst, discovered the answer the hard way. After hitting rock bottom with burnout, he rebuilt his leadership philosophy from the ground up — and within five years, JobAdder tripled its revenue and client base. Martin is the CEO of JobAdder, one of the world’s leading recruitment technology platforms. Under his leadership, the company has achieved record growth while helping recruiters work smarter without losing the human touch. In this episode, Martin opens up about his personal experience with burnout and shares how he transformed that crisis into a leadership breakthrough. You’ll learn how he built a healthier, more effective approach to scaling a recruitment business one that’s rooted in purpose, values, and vision rather than constant hustle. He also breaks down the exact leadership frameworks that helped JobAdder grow sustainably: how to align your team around a clear long-term strategy, why empathy drives innovation, and how to balance big-picture vision with daily execution. Beyond leadership, Martin dives into how technology and AI are reshaping recruitment. He explains where automation genuinely creates value for recruiters, how to avoid the “AI hype trap,” and why human connection will always be the most powerful differentiator in this business. If you’ve ever struggled with overwhelm, exhaustion, or inconsistent growth, this conversation is a must-listen. Martin’s story is proof that scaling your business doesn’t require sacrificing your health or your values. In this episode, you’ll discover: How burnout became the catalyst for a breakthrough The daily habits that keep stress and anxiety in check Why swimming is Martin’s secret weapon for clarity and focus The strategy process behind JobAdder’s 5-year growth story Why most recruitment leaders underinvest in long-term planning How to use vision and values as your ultimate growth levers The fundamental role of AI in recruitment (and where it adds true value) Why the best BD technology is still the telephone Episode highlights: [6:44] The burnout story: high anxiety and insomnia that led to stepping away completely [11:17] Morning and evening borders: the simple habits that prevent burnout from creeping back [19:32] How JobAdder tripled revenue in five years, and why it wasn’t about working harder [23:31] Why most recruitment agency owners underinvest in strategy and long-term vision [32:29] Why recruitment might be the profession most immune to AI disruption [48:36] Why automation has created diminishing returns in outreach [53:59] The #1 business development tool that still outperforms AI Martin’s story is both a cautionary tale and an inspiring roadmap for recruiters who want to build high-performing, values-driven businesses that last. Guest Bio: Martin Herbst is the CEO of JobAdder, a global recruitment software company headquartered in Sydney, Australia. Under his leadership, JobAdder has tripled its revenue and client base in five years. Before joining JobAdder in 2020, Martin spent nearly seven years at eBay running their classifieds business in Australia (Gumtree). He also worked at eBay in San Francisco and at the Wall Street Journal online in digital media strategy. Originally from the United States, Martin now lives in Australia. Connect with Martin: LinkedIn: Martin Herbst on LinkedIn Website: JobAdder.com Connect with Mark: Get your free 30-minute strategy session: recruitmentcoach.com/strategy-session Mark on LinkedIn: linkedin.com/in/markwhitby Follow on Instagram: @RecruitmentCoach
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  • How a Musician Turned Creative Thinking Into a $1.2M Recruiting Firm, with Justin Levinson

    How a Musician Turned Creative Thinking Into a $1.2M Recruiting Firm, with Justin Levinson
    Nov 5 2025
    How does a professional touring musician go from the recording studio to building a $1.2M recruiting firm without ever making a single cold call? In this episode of The Resilient Recruiter, Justin Levinson, founder of Coming Up Creative, reveals how he blended creativity, authenticity, and smart systems to grow a seven-figure recruitment business serving the world’s top entertainment and gaming brands. Justin’s story is proof that success in recruitment isn’t about grinding harder - it’s about thinking differently. You’ll hear how he built a global team, automated outreach without losing the human touch, and turned every conversation into an opportunity. Listen to discover: How creative thinking helped Justin scale to $1.2M in billings The “anti-campaign” approach that fills his calendar with warm leads Why branding and design matter more in creative industries How to build trust, credibility, and inbound clients without cold calls The diversification strategy that kept his firm thriving through Hollywood strikes If you’ve ever wondered whether it’s possible to grow a high-performing recruiting business without endless prospecting, this episode is your blueprint. Connect with Justin Levinson LinkedIn: Justin Levinson Website: Coming Up Creative Connect with Mark Whitby FREE strategy session: www.recruitmentcoach.com/strategy-session LinkedIn: Mark Whitby
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