In this episode of The Q&AI Podcast, Bob sits down with Sudheer Matta, Senior VP of Product Management at Juniper Networks, to explore the architectural evolution of AI-native networking. They unpack the journey of Marvis®—from anomaly detection to autonomous remediation—and what the Marvis Actions 2.0 facelift means for network design.

Sudheer shares how Mist™ is building trust in AI by giving users visibility and control, and how this shift is laying the groundwork for fully self-driving networks. Tune in as Bob and Sudheer discuss the strategic implications of AI in network architecture and what it takes to design networks that can think, act, and heal themselves.

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Key points covered:

The evolution of Marvis Actions: How Mist is advancing from anomaly detection to autonomous remediation in network operations

Architecting for AI-native automation: Key considerations for designing networks that support both driver-assist and self-driving capabilities

Trust and transparency in automation: How Marvis 2.0 empowers users with visibility and control over AI-native actions

Operational intelligence at scale: Leveraging continuous data analysis to proactively detect and resolve network issues

Preparing for agentic AI: How current innovations in Marvis lay the groundwork for scalable, intelligent, and self-healing network architectures

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Where to find Sudheer Matta?

LinkedIn – https://www.linkedin.com/in/sudheermatta/

Where to find Bob Friday?

LinkedIn – https://www.linkedin.com/in/bobfriday/

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Keywords

Network Automation, agentic AI, marvis actions, marvis minis, self-driving network, AI-powered remediation, AI-driven networks, automatic issue resolution, human intervention, proactive network maintenance, network monitoring, network security sensitivity, network compliance regulations, network insights, Marvis Actions benefits, strategic decision-making in networks, machine learning development, AI networking advancements, dynamic response

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Apple Podcasts - https://podcasts.apple.com/us/podcast/the-q-ai-podcast/id1774055892

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YouTube - https://www.youtube.com/playlist?list=PLGvolzhkU_gTogP5IBMfwZ7glLp_Tqp-C

We hope you enjoyed this episode!

In this episode of The Q&AI Podcast, host Bob Friday is joined by Kumar, Product Manager for Marvis®, and Navraj, Director at Juniper Networks, to discuss how Juniper’s Marvis Large Experience Model (LEM) is revolutionizing the way enterprises monitor and troubleshoot collaboration application performance.

Originally designed to correlate Zoom and Teams data with network metrics, LEM has evolved into a generalized, AI-driven system that can predict poor user experiences—even without third-party labels. The conversation explores the model’s architecture, real-world customer use cases, and how its integration with tools like Marvis Minis is accelerating the shift toward intelligent, self-driving networks.

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Key points covered:

Targeted troubleshooting: LEM pinpoints whether collaboration app issues stem from the network, client, or app, — eliminating guesswork.

AI-driven predictions: Trained on massive datasets, LEM forecasts video/audio quality using Juniper-only telemetry, even without third-party labels.

Root cause clarity: Uses Shapley values to break down contributing factors like Wi-Fi, WAN, or client-side issues.

Actionable insights: Automatically recommends and applies fixes (e.g., RF tuning, 5 GHz shifting) with measurable impact.

Smarter networks: With Marvis Minis and switch integration, LEM enables proactive, self-driving network operations.

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Where to find Kumar?

LinkedIn - https://www.linkedin.com/in/kumar-putta-swamy/

Where to find Navraj?

LinkedIn - https://www.linkedin.com/in/navraj-pannu-746359177/

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Keywords

Marvis Large Experience Model, Customer value proposition, Collaboration apps, Cloud integration, User experience, Juniper MIST data, Predictive model, Shapley algorithm, Network features, Bad user minutes, Generalized model, Self-driving actions, WAN issues, Wireless capacity, Application Minis, Gen-AI conversational interface

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Apple Podcasts - https://podcasts.apple.com/us/podcast/the-q-ai-podcast/id1774055892

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YouTube - https://www.youtube.com/playlist?list=PLGvolzhkU_gTogP5IBMfwZ7glLp_Tqp-C

We hope you enjoyed this episode!

In this episode of The Q&AI Podcast, host Bob Friday welcomes Juniper’s Yedu Siddalingappa, Navraj Pannu, and Shirley Wu to discuss the evolution and future of the Marvis® AI Assistant. These advancements allow users—from helpdesk engineers to CIOs—to gain faster, more accurate insights and even generate dynamic dashboards.

The team also highlights how agentic workflows help reduce hallucinations by incorporating iterative validation and reflection. And finally, they discuss the ultimate vision with the assistant, which is to move toward a self-driving network, transforming how users manage and interact with their IT infrastructure.

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Key points covered:

Enhancements to the Marvis AI Assistant, including natural language interaction with network data using GenAI and implementation of agentic workflows for iterative, intelligent problem-solving.

How Marvis has evolved, transitioning from structured query interfaces (pre-2018) to natural language and LLM-powered interactions, shifting from static tools to dynamic, AI-driven troubleshooting and insights.

How the agentic framework uses multiple specialized agents to simulate human-like troubleshooting, enabling reflection, validation, and multi-perspective analysis to reduce hallucinations.

The impact for customers, such as significant reductions in trouble tickets (90%+) and mean time to resolution (95%+), as well as expanding use cases from network engineers to IT managers and CIOs.

The future of Marvis, moving toward a self-driving network with automated actions while empowering users to generate dynamic dashboards and make data-driven decisions.

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Where to find Yedu Siddalingappa?

LinkedIn - https://www.linkedin.com/in/yedu/

Where to find Navraj Pannu?

LinkedIn - https://www.linkedin.com/in/navraj-pannu-746359177/

Where to find Shirley Wu?

LinkedIn - https://www.linkedin.com/in/shirley-wu-ab32171/

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Keywords

IT organizations, Complexity, Team resources, Network operations, Marvis, Virtual network assistant, Conversational interface (CI), Natural language processing (NLP), Queries, Troubleshooting, GenAI capabilities, Network operations improvement

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To stay updated on the latest episodes of The Q&AI Podcast and other exciting content, subscribe to our podcast on the following channels:

Apple Podcasts - https://podcasts.apple.com/us/podcast/the-q-ai-podcast/id1774055892

Spotify - https://open.spotify.com/show/0S1A318OkkstWZROYOn3dU?si=5d2347e0696640c2

YouTube - https://www.youtube.com/playlist?list=PLGvolzhkU_gTogP5IBMfwZ7glLp_Tqp-C

We hope you enjoyed this episode!

Digital experience twins have arrived for enterprise networks, and it's changing everything about how IT teams manage infrastructure. Meet Marvis Minis — Juniper Networks' groundbreaking digital twin technology that acts as your virtual user, constantly testing network connectivity and application performance when real users aren't present.

Juniper’s Kumar Putta Swamy and Shirley Wu join us to explore how this game-changing innovation helps network administrators validate

The impact for customers has been substantial. Already deployed across 16,000 sites, Marvis Minis have

What sets this technology apart is its complete client-to-cloud visibility and integration with Juniper's Marvis® AI engine. The system automatically detects configuration changes, builds appropriate test plans, executes validations, and feeds results back to Marvis for correlation and root cause analysis. Even more impressive —

For network teams struggling with changes that break applications in unexpected ways, Marvis Minis offers a proactive solution that identifies problems before users ever experience them. Ready to see how your network performs when nobody's watching? Discover how digital experience twins are transforming network operations and user experience.

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Key points covered:

Introduction to Marvis Minis

Benefits of Marvis Minis

Examples of Marvis Minis in action

Technical details of Marvis Minis

Deployment and updates

Customer use cases

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Where to find Kumar?

LinkedIn - https://www.linkedin.com/in/kumar-putta-swamy/

Where to find Shirley?

LinkedIn - https://www.linkedin.com/in/shirley-wu-ab32171/

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To stay updated on the latest episodes of The Q&AI Podcast and other exciting content, subscribe to our podcast on the following channels:

Apple Podcasts - https://podcasts.apple.com/us/podcast/the-q-ai-podcast/id1774055892

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YouTube - https://www.youtube.com/playlist?list=PLGvolzhkU_gTogP5IBMfwZ7glLp_Tqp-C

We hope you enjoyed this episode!

Bob, Principal Analyst at Cube Research, reveals fascinating insights on enterprise AI adoption from his latest research. His four-stage adoption model shows organizations progressing from basic alerts (21%) to recommendations (28%), manual automation (26%), and fully automated responses (24%), highlighting the journey as enterprises build trust in AI systems.

• Research shows enterprises slowly gaining comfort with AI adoption across four distinct stages
• An astonishing 97% of enterprises would switch vendors for better AI operations technology
• The 20-60-20 "maturity model" applies to AI adoption with leaders embracing full automation
• Getting started with AI is crucial for organizations to build experience and confidence
• Consumer AI applications like ChatGPT help enterprises get comfortable with the technology
• Network complexity increases the need for AI-driven operational efficiency
• To identify genuine AI solutions, look for vendors with 5-10+ years of experience
• Effective AI systems incorporate closed-loop feedback and leverage customer support insights

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Key points covered:

Adoption of AI in enterprises: The discussion highlights the different stages of AI adoption in enterprises, ranging from generating alerts to fully automating responses. It emphasizes the importance of organizations becoming comfortable with AI technology and gradually transitioning from manual automation to full automation.

Impact of AI on vendor selection: The conversation reveals that a significant percentage of enterprises are willing to switch vendors if they can get better AI operations technology. This underscores the value enterprises place on AI solutions and their potential to drive operational efficiency.

Evaluating AI solutions: The document discussion provides insights into how enterprises can differentiate between marketing AI and real AI. Key indicators include the vendor's experience, the presence of a closed-loop system, and collaboration with customer support teams to ensure the efficacy of AI solutions.

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Where to find Bob Laliberte?

LinkedIn - https://www.linkedin.com/in/boblaliberte90/

Website - https://thecuberesearch.com/

Where to find Bob Friday?

LinkedIn - https://www.linkedin.com/in/bobfriday/

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Keywords:

AI adoption, comfort with AI, AI vendor, closed-loop system, customer support, collaboration

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To stay updated on the latest episodes of The Q&AI Podcast and other exciting content, subscribe to our podcast on the following channels:

Apple Podcasts - https://podcasts.apple.com/us/podcast/the-q-ai-podcast/id1774055892

Spotify - https://open.spotify.com/show/0S1A318OkkstWZROYOn3dU?si=5d2347e0696640c2

YouTube - https://www.youtube.com/playlist?list=PLGvolzhkU_gTogP5IBMfwZ7glLp_Tqp-C

We hope you enjoyed this episode!

In this episode of The Q&AI Podcast, host Bob Friday welcomes Nagarjun Srinivasan, cofounder of Lune and former Juniper engineer, to explore how AI is transforming the music industry. From winning an innovation award at South by Southwest to developing AI-powered learning tools, Nagarjun shares insights on how technology is reshaping music education, creation, and performance.

They discuss AI’s role in music transcription, gamification for skill building, the ethical challenges of AI-generated music, and the future of AI-assisted content creation. Tune in to discover how AI is making music more accessible and interactive for both beginners and professionals.

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Key points covered:

Winning at South by Southwest: How Lune started as an experimental prototype and went on to win an Innovation Award for Human-Computer Interaction

AI for music learning: AI’s role in transcribing music, generating real-time feedback, and making learning more engaging through gamification

Gamification and muscle memory: How AI-powered games help musicians develop dexterity and improve faster

AI for content creators: How AI is streamlining music production, mixing, and mastering, making professional-quality content more accessible

The copyright debate: The ethical and legal implications of AI-generated music, including lawsuits against companies using unlicensed music for training

AI vs human musicians: Will AI ever replace human musicians, or will it always be a tool for enhancing creativity?

The role of hardware in AI music: Why specialized hardware and data collection are crucial for advancing AI-driven music experiences

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Where to find Nagarjun Srinivasan?

LinkedIn - https://www.linkedin.com/in/nagarjun-srinivasan/

Where to find Bob Friday?

LinkedIn - https://www.linkedin.com/in/bobfriday/

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To stay updated on the latest episodes of The Q&AI Podcast and other exciting content, subscribe to our podcast on the following channels:

Apple Podcasts - https://podcasts.apple.com/us/podcast/the-q-ai-podcast/id1774055892

Spotify - https://open.spotify.com/show/0S1A318OkkstWZROYOn3dU?si=5d2347e0696640c2

YouTube - https://www.youtube.com/playlist?list=PLGvolzhkU_gTogP5IBMfwZ7glLp_Tqp-C

We hope you enjoyed this episode!

In this episode of The Q&AI Podcast, Bob sits down with Claudionor Coelho, Chief AI Officer at Zscaler, to unravel the complexities and transformative potential of artificial intelligence in today's rapidly evolving technological landscape. They explore Claudionor's unique journey from semiconductor research to leading AI strategy in cybersecurity, providing insights into the crucial role of a Chief AI Officer and the imperative of securing AI in an interconnected world. Tune in as Bob and Claudionor discuss the shift from LLMs to AI agents, the challenges of hallucination, and the future of AI in various industries.

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Key points covered:

Claudionor's diverse AI journey: From early semiconductor work to leading AI strategy at Zscaler, highlighting his evolution in the field.

The strategic role of a Chief AI Officer: Balancing external engagement and internal product development, and navigating AI's impact on business.

The critical importance of secure AI: Addressing vulnerabilities and ensuring responsible AI use in an increasingly connected world.

The shift to AI agents: Exploring the capabilities and implications of multi-agent systems beyond traditional LLMs.

Data quality and hallucination challenges: Emphasizing the significance of data management and mitigating inconsistencies in AI outputs.

AI's impact on cybersecurity: Leveraging AI for threat detection while securing AI systems themselves.

Insights into the future of AI: Discussions on AI agents, potential advancements, and the ongoing debate surrounding AI singularity.

Practical AI applications and tool selection: Real-world examples (including self-driving cars) and the importance of using the appropriate AI tools for specific tasks.

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Where to find Claudionor Coelho?

LinkedIn - https://www.linkedin.com/in/claudionor-coelho-jr-b156b01/

Where to find Bob Friday?

LinkedIn - https://www.linkedin.com/in/bobfriday/

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Keywords:

AI accelerations, cybersecurity, predictive machine learning, anomaly detection, generative AI, AI agents, multi-agent systems, large language models, deep learning, machine learning, AI for security, secure AI

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To stay updated on the latest episodes of The Q&AI Podcast and other exciting content, subscribe to our podcast on the following channels:

Apple Podcasts - https://podcasts.apple.com/us/podcast/the-q-ai-podcast/id1774055892

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YouTube - https://www.youtube.com/playlist?list=PLGvolzhkU_gTogP5IBMfwZ7glLp_Tqp-C

We hope you enjoyed this episode!

In this special episode of Bob Friday Talks, recorded live from the Fontainebleau in Las Vegas, Bob Friday welcomes John Bollen, ServiceNow Industry Leader of Solutions, to discuss the transformative role of AI in hospitality and gaming. With years of experience in the industry, John shares insights on how AI and networking advancements are shaping guest experiences, employee operations, and the future of integrated resorts.

The incorporation of AI in hospitality serves as a transformative catalyst, redefining operational efficiencies and guest experiences. Key developments in the AI in hospitality industry underscore the technology's pivotal role in automating services, personalizing interactions, and streamlining management processes within hotels.

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Key points covered:

Enhanced guest services: AI-driven solutions in hotels provide instant support and improved accessibility to services.

Personalization: AI enables personalized guest experiences by analyzing preferences and behavior history.

Operational efficiency: Through machine learning algorithms, hotels are optimizing logistics, inventory management, and staff deployment.

Cost reduction: AI applications aid in scaling down operational expenses by automating routine tasks.

Predictive analytics: Leveraging AI for predictive analysis enables the anticipation of future trends and customer needs, allowing for proactive strategy adjustments.

Data management: Critical to the hospitality sector, AI-driven data management systems efficiently parse guest data, fostering enhanced marketing and service quality.

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Where to find John Bollen?

LinkedIn - https://www.linkedin.com/in/johnbollen/

Where to find Bob Friday?

LinkedIn - https://www.linkedin.com/in/bobfriday/

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Keywords

ai in hospitality, ai in hospitality industry, ai in hotels

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To stay updated on the latest episodes of The Q&AI Podcast and other exciting content, subscribe to our podcast on the following channels:

Apple Podcasts - https://podcasts.apple.com/us/podcast/the-q-ai-podcast/id1774055892

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YouTube - https://www.youtube.com/playlist?list=PLGvolzhkU_gTogP5IBMfwZ7glLp_Tqp-C

We hope you enjoyed this episode!